Despatch Team Leader , Inbound Call Centre Location, Reigate 38 to 45k per annum, dependent on experience Job Type Full-time, Permanent Mon-Fri, office based This leading, fast-growing property maintenance specialist serving residential clients across Surrey and the South East is looking for a despatch team leader to run a small team on an inbound call centre. This company prides its self on rapid response times, exceptional customer service, and fixing issues right the first time. They are looking for an energetic, organized, and resilient Despatch Team Leader to maintain a high standard. If you thrive in a fast paced environment and love solving logistical puzzles, we want to hear from you. The Role, As a Despatch Team Leader, you will be the engine room of our daily operations. You will manage a team of call handlers and dispatchers, ensuring our fleet of trades operatives are routed efficiently across Surrey and neighbouring counties roads to reach our customers quickly. Key Responsibilities, Lead and Inspire, Supervise, coach, and support a small team of dispatchers and call handlers to meet daily service targets. Smart Scheduling, Dynamically allocate emergencies and rou...
Call Centre Team Leader in Surrey employer: WILREC
Join a dynamic and rapidly growing property maintenance specialist in Reigate, where you will be part of a supportive team that values communication and collaboration. With competitive salaries, generous holiday allowances, and the flexibility of occasional remote work, this role offers an excellent opportunity for personal and professional growth in a thriving environment. Enjoy the benefits of working in a location with easy access to transport links and local amenities, making your work-life balance even more rewarding.
