At a Glance
- Tasks: Provide expert health and safety consultancy to SMEs, ensuring compliance and reducing risks.
- Company: Join Phoenix Health and Safety, a leading provider in the industry with a supportive culture.
- Benefits: Enjoy competitive salary, hybrid working, generous leave, and wellness perks.
- Other info: Exciting growth opportunities and a chance to work with diverse clients across the UK.
- Why this job: Make a real impact on businesses while developing your consultancy skills in a flexible environment.
- Qualifications: Level 3 H&S qualification and strong client-facing communication skills required.
The predicted salary is between 49000 - 69000 £ per year.
Company Outline
Location: Homebased - UK-Wide Travel
Salary: Up to £49k + up to £20k commission and up to £10k bonus
Contract Type: Permanent
What We Can Offer You:
- 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles)
- Additional Holiday Purchase
- Hybrid Working
- Performance-Related Bonus
- Life Assurance
- Vitality Private Healthcare
- Subsidised Gym Memberships
- Cycle to Work scheme
- Discount Vouchers
- Access to Wellbeing Resources
Why Do We Want You?
Phoenix Health and Safety, part of Wilmington plc, are looking for a Health and Safety Consultant to provide expert consultancy to SME clients. You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety. The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgement to ensure client satisfaction, support contract retention, and identify opportunities for additional advisory services.
Job purpose, tasks and responsibilities
You will be responsible for:
- Client Delivery:
- Carry out H&S reviews on-site or remotely, delivering an organised and professional experience.
- Assess clients against key UK H&S legislation and guidance, identifying what’s working well and where improvements are needed.
- Produce clear, concise reports and action plans.
- Give practical, proportionate advice that works for SMEs, offering realistic recommendations.
- Keep accurate records of findings, conversations and agreed actions to support a strong audit trail.
- Build trust quickly with business owners, managers and employees at all levels.
- Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency.
- Manage expectations professionally and represent Phoenix with credibility in every interaction.
- Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately.
- Help retain clients by clearly demonstrating progress and explaining next steps.
- Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities.
- Deliver work that meets Phoenix processes, templates and quality standards.
- Maintain high standards of accuracy and consistency in all written outputs.
- Take part in coaching, CPD and quality reviews to continually strengthen your technical skills.
- Escalate serious risks or safeguarding concerns promptly through the correct channels.
What’s the Best Thing About This Role?
You will have the opportunity to work directly with SMEs, providing practical health and safety solutions that make a real difference, while developing your own consultancy expertise within a supportive and flexible environment.
What’s the Most Challenging Thing About This Role?
Balancing multiple client engagements, ensuring high-quality, compliant outputs, and effectively communicating complex health and safety requirements in an understandable and actionable way.
Essential and desirable capabilities
To be successful in this role, you must have/be:
- Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent).
- TechIOSH status (or clear evidence you're eligible and actively working towards it).
- Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments.
- Proven client-facing experience with exemplary communication and people skills.
- Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner.
- High standard of written English with the ability to produce clear and structured outputs.
- Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively.
- Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools.
- Full UK driving licence and willingness to travel (where on-site delivery is required).
To be successful in this role, it would be great if you have:
- GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip).
- Experience delivering compliance reviews, audits, or consultancy services across varied sectors.
- General workplace fire safety knowledge or experience.
- Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans.
- Experience delivering training e.g. toolbox talks, workshops, leadership briefings.
- Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments.
We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.
About Us
Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!
Join us and do Work That Means Something. At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you’ll not only make a real difference for our customers, you’ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you’ll be doing work with meaning. Join us and make a real difference.
H&S Consultant employer: Wilmington
Contact Detail:
Wilmington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H&S Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and safety field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect H&S Consultant role!
✨Tip Number 2
Prepare for interviews by practising common questions related to health and safety consultancy. Think about how you can showcase your technical expertise and client-facing skills. We want you to shine, so rehearse your answers until they feel natural!
✨Tip Number 3
When you get an interview, do your homework on the company! Understand their values and how they approach health and safety. This will help you tailor your responses and show them you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. So go ahead, hit that 'apply' button!
We think you need these skills to ace H&S Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the H&S Consultant role. Highlight your relevant experience and skills that match the job description, especially your knowledge of UK H&S legislation and client-facing abilities.
Showcase Your Communication Skills: Since this role involves explaining complex concepts clearly, demonstrate your strong written English in your application. Use concise language and structure your documents well to reflect your ability to produce clear reports and action plans.
Highlight Your Commercial Awareness: Mention any experience you have in recognising client needs and contributing to service growth. This will show us that you understand the importance of building relationships and delivering value to clients.
Apply Through Our Website: Don’t forget to apply through Wilmington plc’s career site as mentioned in the job ad. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Wilmington
✨Know Your Legislation
Brush up on UK health and safety legislation relevant to SMEs. Be prepared to discuss how you would apply this knowledge in real-world scenarios, as it shows your understanding of the role and its requirements.
✨Showcase Your Communication Skills
Since this role involves client-facing interactions, practice explaining complex health and safety concepts in simple terms. Use examples from your past experiences to demonstrate how you've effectively communicated with clients.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as a client not complying with safety regulations. Think through your approach and be ready to outline clear, actionable steps you would take.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can identify additional opportunities for consultancy services. Show that you understand the importance of client retention and how your contributions can help grow the business ethically.