At a Glance
- Tasks: Provide expert health and safety consultancy to SMEs, ensuring compliance and reducing risks.
- Company: Join Phoenix Health and Safety, a leading provider in the industry with a supportive culture.
- Benefits: Enjoy competitive salary, hybrid working, generous leave, and wellness perks.
- Other info: Exciting growth opportunities and a chance to work with diverse clients across the UK.
- Why this job: Make a real impact on businesses while developing your consultancy skills in a flexible environment.
- Qualifications: Level 3 H&S qualification and strong client-facing communication skills required.
The predicted salary is between 49000 - 69000 £ per year.
Company Outline
Location: Homebased - UK-Wide Travel
Salary: Up to £49k + up to £20k commission and up to £10k bonus
Contract Type: Permanent
What We Can Offer You:
- 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles)
- Additional Holiday Purchase
- Hybrid Working
- Performance-Related Bonus
- Life Assurance
- Vitality Private Healthcare
- Subsidised Gym Memberships
- Cycle to Work scheme
- Discount Vouchers
- Access to Wellbeing Resources
Why Do We Want You?
Phoenix Health and Safety, part of Wilmington plc, are looking for a Health and Safety Consultant to provide expert consultancy to SME clients. You will deliver clear, practical, and legally compliant guidance that reduces risk and enhances operational safety. The successful candidate will combine strong technical expertise, exceptional client-facing skills, and sound commercial judgement to ensure client satisfaction, support contract retention, and identify opportunities for additional advisory services.
Job purpose, tasks and responsibilities
You will be responsible for:
- Client Delivery:
- Carry out H&S reviews on-site or remotely, delivering an organised and professional experience.
- Assess clients against key UK H&S legislation and guidance, identifying what’s working well and where improvements are needed.
- Produce clear, concise reports and action plans.
- Give practical, proportionate advice that works for SMEs, offering realistic recommendations.
- Keep accurate records of findings, conversations and agreed actions to support a strong audit trail.
- Building Relationships:
- Build trust quickly with business owners, managers and employees at all levels.
- Explain legal duties and risk concepts in a calm, straightforward way and communicate urgency.
- Manage expectations professionally and represent Phoenix with credibility in every interaction.
- Commercial Contribution:
- Spot where clients could benefit from extra support (e.g., further consultancy time, training, or specialist assessments) and flag these appropriately.
- Help retain clients by clearly demonstrating progress and explaining next steps.
- Work closely with internal teams to ensure a smooth client journey and support the conversion of identified opportunities.
- Quality & Continuous Improvement:
- Deliver work that meets Phoenix processes, templates and quality standards.
- Maintain high standards of accuracy and consistency in all written outputs.
- Take part in coaching, CPD and quality reviews to continually strengthen your technical skills.
- Escalate serious risks or safeguarding concerns promptly through the correct channels.
What’s the Best Thing About This Role?
You will have the opportunity to work directly with SMEs, providing practical health and safety solutions that make a real difference, while developing your own consultancy expertise within a supportive and flexible environment.
What’s the Most Challenging Thing About This Role?
Balancing multiple client engagements, ensuring high-quality, compliant outputs, and effectively communicating complex health and safety requirements in an understandable and actionable way.
Essential and desirable capabilities
To be successful in this role, you must have/be:
- Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent).
- TechIOSH status (or clear evidence you're eligible and actively working towards it).
- Sound working knowledge of UK H&S legislation and how to apply it proportionately in SME environments.
- Proven client-facing experience with exemplary communication and people skills.
- Strong commercial awareness, including the ability to recognise client needs, articulate value, and contribute to service growth in an ethical manner.
- High standard of written English with the ability to produce clear and structured outputs.
- Strong planning and time management skills; able to manage a schedule of client delivery and admin/record-keeping effectively.
- Competent IT user (CRM/workflow tools, document templates, Microsoft 365) and comfortable adopting new tools.
- Full UK driving licence and willingness to travel (where on-site delivery is required).
To be successful in this role, it would be great if you have:
- GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip).
- Experience delivering compliance reviews, audits, or consultancy services across varied sectors.
- General workplace fire safety knowledge or experience.
- Experience supporting development of client documentation (policies, risk assessment suites, SOPs) and implementing practical action plans.
- Experience delivering training e.g. toolbox talks, workshops, leadership briefings.
- Familiarity with HSE management models (e.g., HSG65/PDCA) and applying them in real-world SME environments.
We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.
About Us
Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!
Join us and do Work That Means Something. At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you’ll not only make a real difference for our customers, you’ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you’ll be doing work with meaning. Join us and make a real difference.
H&S Consultant employer: Wilmington
Wilmington Events is an exceptional employer that offers a dynamic and inclusive work environment, perfect for those passionate about delivering high-profile events. With a strong focus on employee growth, you will have access to extensive learning opportunities, hybrid working arrangements, and a comprehensive benefits package including private healthcare and performance-related bonuses. Join our ambitious team in London and make a meaningful impact on the future of events in the Governance, Risk, and Compliance sector.
StudySmarter Expert Advice🤫
We think this is how you could land H&S Consultant
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Wilmington.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Wilmington.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Wilmington, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace H&S Consultant
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Wilmington.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Wilmington.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Wilmington. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Wilmington. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Wilmington
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Wilmington’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
