At a Glance
- Tasks: Manage client accounts, build relationships, and drive sales growth.
- Company: Astutis, a leader in workplace health and safety training.
- Benefits: Hybrid working, competitive salary, performance bonuses, and wellness resources.
- Other info: Join a diverse team committed to making workplaces safer.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a proactive sales approach.
The predicted salary is between 30000 - 40000 £ per year.
Location: Remote/Cardiff (initially in the office three days a week)
Salary: £30,000 - £40,000 DoE + up to £10,000 commission
Contract Type: Full Time, Permanent
What We Can Offer You:
- 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles)
- Additional Holiday Purchase
- Hybrid Working
- Performance-Related Bonus
- Life Assurance
- Vitality Private Healthcare
- Subsidised Gym Memberships
- Cycle to Work Scheme
- Discount Vouchers
- Access to Wellbeing Resources
Why Do We Want You?
Astutis, part of Wilmington plc, is looking for a proactive, relationship-focused Account Manager to take ownership of a portfolio of valued customers and drive meaningful growth. This is a fantastic opportunity for someone who loves building strong partnerships, uncovering new opportunities, and delivering real commercial impact. You’ll be responsible for managing around 150 client accounts, nurturing existing relationships while identifying opportunities to expand and deepen engagement. If you enjoy working closely with customers, spotting upsell and cross-sell opportunities, and delivering exceptional service, this role is for you!
Job purpose, tasks and responsibilities
You will be responsible for:
- Delivering targeted annual sales revenue from your assigned account portfolio
- Building and maintaining strong, long-term relationships with clients, expanding contact points across accounts
- Following up on incoming enquiries and referrals to maximise opportunities
- Generating further business through new buyers, departments, and regions within existing accounts
- Identifying and converting upsell and cross-sell opportunities
- Conducting discovery meetings and delivering engaging sales presentations
- Producing tailored proposals and accurate pricing aligned with target margins
- Maintaining accurate pipeline tracking and customer records within Sage CRM
- Acting as the customer’s representative internally to ensure services are delivered to expectation
- Developing strong product and sector knowledge to provide trusted advice to customers
- Collaborating with Account Managers, Business Development Executives, and wider teams to maximise revenue
- Ensuring adherence to systems and processes in line with ISO 9001:2015 standards
- Supporting additional tasks as required by the Sales Director
What’s the Best Thing About This Role?
You’ll have the opportunity to truly own and grow your accounts, building meaningful relationships and becoming a trusted advisor to your customers. With a strong mix of account management and commercial development, you can make a tangible impact on both customer success and company growth.
What’s the Most Challenging Thing About This Role?
Balancing relationship management with consistent revenue growth requires focus, organisation, and a proactive mindset. You’ll need to continuously identify new opportunities while maintaining high service levels across a large portfolio of accounts.
Essential and desirable capabilities
To be successful in this role, you must have:
- Confidence in conducting customer meetings, presentations, and commercial discussions
- A self-motivated, proactive, and resilient approach to sales activity
- Experience managing opportunities within a structured sales pipeline
- Excellent communication and relationship-building skills
- Strong collaboration skills with SDRs, Marketing, and wider commercial teams
- Comfort working towards activity and revenue KPIs
- Strong organisational and CRM management capabilities
- A commercially aware, consultative sales approach
It would be great if you have:
- Experience selling training, consultancy, or professional services
- Knowledge of health, safety, environmental, or compliance sectors
We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.
About us
Astutis is a market leader in workplace health, safety, and environmental training, helping organisations create safer, healthier work environments. As part of Wilmington plc, we are committed to delivering high-quality courses and outstanding customer service. Join us and do Work That Means Something.
At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you’ll not only make a real difference for our customers, you’ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you’ll be doing work with meaning. Join us and make a real difference. Click on “APPLY” today!
Account Manager in Cardiff employer: Wilmington
Wilmington Events is an exceptional employer that offers a dynamic and inclusive work environment, perfect for those passionate about delivering high-profile events. With a strong focus on employee growth, you will have access to extensive learning opportunities, hybrid working arrangements, and a comprehensive benefits package including private healthcare and performance-related bonuses. Join our ambitious team in London and make a meaningful impact on the future of events in the Governance, Risk, and Compliance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Cardiff
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Wilmington, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Wilmington. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Cardiff
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Wilmington:When writing your cover letter, make sure to tailor your message specifically for Wilmington. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Wilmington
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Wilmington that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Wilmington that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Wilmington’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
