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- Tasks: Engage with clients, generate leads, and book appointments for sales presentations.
- Company: Join Phoenix Health & Safety, a leader in health and safety training and consultancy.
- Benefits: Enjoy hybrid working, professional development opportunities, and a supportive team environment.
- Why this job: Perfect for driven individuals eager to kickstart a sales career in a growing company.
- Qualifications: Experience in outbound sales or telesales is essential; strong communication skills are a must.
- Other info: Work in a dynamic environment with potential for significant commission earnings.
The predicted salary is between 24570 - 26500 £ per year.
Location: Hybrid/Cannock, initially 3 days in office per week
Salary: £24,570 – £26,500 per annum, DoE + up to £10,000 commission per annum
Contract Type: Permanent, Full Time
What We Can Offer You: Hybrid or Remote Working, opportunities for professional development and career progression, a supportive and collaborative working environment.
Why Do We Want You? Phoenix Health & Safety, part of Wilmington plc are seeking a motivated and results-driven Outbound Sales Executive to join our growing commercial team. The Outbound Sales Executive will be responsible for generating qualified opportunities through proactive outreach to both new and existing clients. This is a highly targeted role focused on identifying Ideal Customer Profiles (ICPs), converting MQLs into SQLs, and booking appointments for field representatives to present tailored solutions. If you are driven, resilient, and eager to develop a career in sales, this could be the perfect opportunity for you!
Job purpose, tasks and responsibilities:
- Drive top-of-funnel activity through qualified outbound engagement.
- Focus on calling lead-scored prospects, following up on marketing campaigns, profiling accounts using sales playbooks, filling low-capacity courses, and delivering a first-class onboarding experience.
You will be responsible for:
- Outbound Prospecting & Campaign Follow-Up: Proactively engage with ICP contacts from both new and existing clients. Call qualified leads based on HubSpot campaign engagement and lead scoring. Move Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs) using structured qualification criteria. Book appointments for Field Sales Representatives to deliver personalised, consultative presentations.
- Opportunity Profiling & Account Intelligence: Use playbooks and scripts to surface pain points, needs, and service fit. Identify relevant training, consultancy, and compliance needs beyond the initial enquiry. Support pre-meeting preparation with insights, challenges, and account context.
- Lead Management & Reporting: Maintain all interactions and updates in HubSpot. Tag leads based on buying signals and handover to Nurturing or Key Account teams as needed. Track daily call volume and engagement performance against targets.
- Course Booking & Onboarding: Support course filling efforts by targeting low-running or priority courses. Contribute to achieving minimum 80% capacity per course. Assist in onboarding new clients and ensuring smooth handover to delivery.
Essential and desirable capabilities:
What We’re Looking For: To be successful in this role, you must have:
- Proven experience in outbound, telesales, or appointment-setting roles.
- Comfortable working to high daily call volumes (target: 50 per day).
- Familiarity with CRM platforms, ideally HubSpot.
- Strong verbal communication and objection-handling skills.
- Goal-oriented, resilient, and highly motivated.
It would be great if you have:
- Previous experience in prospecting, outreach, or market research.
We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.
About Us: Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!
Click on “APPLY” today!
The Legal Bit! The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Outbound Sales Executive employer: Wilmington plc
Contact Detail:
Wilmington plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Executive
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding Phoenix Health & Safety's offerings will help you tailor your conversations and demonstrate genuine interest during interviews.
✨Tip Number 2
Practice your outbound sales techniques. Since this role involves high call volumes, honing your pitch and objection-handling skills will give you an edge in demonstrating your capabilities.
✨Tip Number 3
Leverage your network to gather insights about the industry. Engaging with professionals in health and safety can provide valuable information that you can use to impress during your discussions with us.
✨Tip Number 4
Prepare for role-specific scenarios. Think about how you would handle various sales situations, such as converting MQLs to SQLs, and be ready to share your thought process during the interview.
We think you need these skills to ace Outbound Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outbound sales, telesales, or appointment-setting roles. Use specific examples that demonstrate your ability to meet high call volumes and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of Phoenix Health & Safety's mission. Mention your familiarity with CRM platforms like HubSpot and how your skills align with their needs.
Highlight Key Skills: In your application, emphasise your strong verbal communication and objection-handling skills. Provide examples of how you've successfully engaged with clients and converted leads in previous roles.
Showcase Your Results: Include quantifiable achievements in your application, such as the number of leads converted or sales targets met. This will demonstrate your goal-oriented mindset and resilience, which are crucial for the Outbound Sales Executive role.
How to prepare for a job interview at Wilmington plc
✨Know Your Numbers
As an Outbound Sales Executive, you'll be expected to handle a high volume of calls. Familiarise yourself with the target of 50 calls per day and be prepared to discuss how you plan to meet or exceed this expectation during your interview.
✨Demonstrate Your Sales Skills
Be ready to showcase your experience in outbound sales or appointment-setting roles. Prepare specific examples of how you've successfully converted leads in the past, focusing on your approach to objection handling and closing deals.
✨Understand the Company and Its Offerings
Research Phoenix Health & Safety and their services thoroughly. Understand their Ideal Customer Profiles (ICPs) and be prepared to discuss how you would identify and engage these clients effectively.
✨Prepare Questions for Your Interviewers
Show your interest in the role by preparing insightful questions about the team dynamics, company culture, and opportunities for professional development. This demonstrates your enthusiasm and commitment to growing within the company.
