Chief Technology Officer

Location: Hybrid – Office based in London, EC4R

Salary: £170,000+ (DOE) + 20% performance‑related bonus

Contract Type: Full Time, Permanent

What We Can Offer You:

• 30 Days Annual Leave
• 20% Share Package
• Additional Holiday Purchase
• Hybrid Working
• Life Assurance
• Vitality Private Healthcare
• Subsidised Gym Memberships
• Cycle to Work Scheme
• Discount Vouchers
• Access to Wellbeing Resources

We are seeking a bold, visionary, and hands‑on Chief Technology Officer to lead Wilmington plc’s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function; it is the engine that will drive our growth, differentiation, and long‑term success. This role exists because we are serious about transformation.

As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future‑ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business.

Job Purpose, Tasks, and Responsibilities:

• Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington’s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group.
• You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth.
• This role blends strategic leadership with hands‑on influence, setting direction while ensuring delivery excellence.
• Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce.
• Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth.
• Building, inspiring, and leading a high‑performing, future‑focused technology function spanning Engineering, Architecture, Data, and Systems.
• Embedding a culture of technical excellence, learning, accountability, and continuous improvement.
• Championing Agile and product‑led delivery models that drive measurable business outcomes.
• Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection.
• Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets.
• Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice.
• Driving AI‑assisted development approaches to significantly enhance productivity, quality, and speed‑to‑market.
• Managing strategic technology partnerships and vendors to maximise value, innovation, and performance.
• Setting enterprise‑wide technical standards to ensure consistency, resilience, and long‑term sustainability.
• Improving operational efficiency, availability, and performance across infrastructure and services.
• Supporting strategic planning, financial oversight, and investment business cases at executive level.
• Leading technology input into product and platform roadmaps aligned to business‑unit priorities.
• Acting as a visible, credible technology leader both internally and externally, representing Wilmington’s vision and capability.

What’s the Best Thing About This Role?

You’ll have a genuine opportunity to shape Wilmington’s future, with technology firmly at the heart of the group strategy. You'll have strong visibility and influence at executive and board level, and the space to set direction rather than simply react. You’ll be working with an established technology organisation and leadership team, with clear momentum behind modern platforms, cloud, data and AI – giving you the chance to focus on building and evolving, rather than untangling legacy.

What’s the Most Challenging Thing About This Role?

One of the key challenges is balancing a group‑wide technology vision with the practical realities of a diverse, multi‑brand organisation. You’ll need to bring businesses with you – aligning differing priorities, levels of maturity and expectations – while still holding a clear line on standards, architecture and long‑term direction.

Essential and Desirable Capabilities:

• Deep expertise in cloud architecture (AWS, Azure, or GCP), including large‑scale, resilient system design and frameworks such as Well‑Architected, with the ability to clearly communicate complex concepts to non‑technical stakeholders.
• Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale.
• Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling.
• Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps.
• Experience with CRM platforms (Salesforce and/or Dynamics 365), e‑learning platforms, and data‑led or information services environments.
• Demonstrable success leading M&A technology integration, from due diligence through to post‑acquisition execution.
• Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies.
• Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform‑driven, or media‑led environments.
• Hands‑on experience with AI and LLM platforms (e.g., Claude, GPT), including an understanding of capabilities, trade‑offs, and enterprise adoption.
• Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale.
• Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine‑tuning considerations, and risk mitigation).
• Experience leveraging AI‑assisted development tools (e.g., GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes.

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability‑Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Please note that this role may remain advertised until an offer of employment has been made.