At a Glance
- Tasks: Build strong relationships with key customers and drive account growth in waste management.
- Company: Join Willshee’s, a family-run leader in waste and recycling solutions for over 40 years.
- Benefits: Competitive salary, career development, and the chance to make a real impact.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be the go-to person for customers and help them solve their waste management challenges.
- Qualifications: Experience in account management or sales, ideally in waste management or recycling.
The predicted salary is between 35000 - 45000 £ per year.
Customer Relationship Management: Build and maintain strong, long-term relationships with key customers in the waste and recycling industry.
Account Growth & Retention: Drive account growth by identifying opportunities for up-selling and cross-selling services, while ensuring customer satisfaction and retention. Conduct site visits and audits to understand customer requirements and provide customised services & equipment solutions. Drive the sales of baling and compacting equipment to customers.
Strategic Planning: Develop account strategies and tailored solutions to meet the unique needs of each key customer, with a focus on improving customer outcomes and operational efficiency.
Problem-Solving: Serve as the primary point of contact for customers, addressing any issues or concerns promptly and professionally.
Contract Negotiation: Negotiate contract terms, pricing, and service agreements with customers, ensuring favourable terms for both the customer and the company.
Collaboration: Work cross-functionally with internal teams (sales, customer service, accounts, depot & operations, transport) to ensure seamless delivery of services to customers.
Market Insights: Stay informed about industry trends, competitor activities, and regulatory changes to provide informed recommendations to customers.
Reporting & Analysis: Prepare and deliver regular reports to senior management on key account performance, project status, and opportunities for improvement.
Additional duties: Undertake other tasks and responsibilities outside the above, depending on business needs.
Qualifications & Experience:
- Experience in Account Management/Sales – Previous experience in a similar role, ideally within the waste management or recycling industry.
- Product Knowledge – Understanding of waste disposal, recycling, and environmental compliance regulations is desirable.
- IT Proficiency – Competence in CRM software, Microsoft Office (Excel, Word), and other relevant digital tools.
- Commercial Awareness – Understanding of business operations, pricing strategies, and market trends.
- Full UK Driving License – Required for customer visits and site inspections.
About Willshee’s: Willshee’s is a leading independent domestic, industrial and commercial waste management company based in Burton-on-Trent. Our family-run company has been providing waste and recycling solutions for over 40 years. Our waste & recycling expertise means we can propose, develop and deliver tailor made services for the reduction, reuse, recycling, recovery and disposal of waste. We offer a wide range of services for the Midlands region, from wheelie bin hire, skips, rear end loaders (RELs), roll on/off container and equipment rental for general waste, Moffett collections, and all types of recycling.
Key Account Manager employer: Willshee's
Willshee’s is an exceptional employer that values its employees and fosters a collaborative work culture in the heart of Burton-on-Trent. With over 40 years of experience in the waste management industry, we offer our Key Account Managers not only competitive salaries and benefits but also ample opportunities for professional growth and development. Our commitment to innovation and customer satisfaction ensures that you will be part of a dynamic team dedicated to making a positive impact on the environment while building lasting relationships with key customers.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager at Willshee's, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Willshee's. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Willshee's:When writing your cover letter, make sure to tailor your message specifically for Willshee's. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Willshee's
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Willshee's that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Willshee's that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Willshee's’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
