At a Glance
- Tasks: Lead an IT team in a fast-paced, automated warehouse environment.
- Company: Join a global leader in engineering and automation based in Milton Keynes.
- Benefits: Enjoy 25 days holiday, a pension scheme, and career development opportunities.
- Other info: Experience a unique shift-based role with opportunities for UK and international travel.
- Why this job: Work with cutting-edge technology and make a real impact in a dynamic setting.
- Qualifications: BSc in Computer Science or similar, with strong technical and leadership skills.
The predicted salary is between 40000 - 50000 € per year.
We are excited to be recruiting for an RM IT Team Leader on behalf of a global leader in engineering and automation, based in Milton Keynes. This is a fantastic opportunity for an experienced IT professional to step into a leadership role within a highly automated, fast-paced warehouse environment—where system uptime and performance are critical to success.
Why Join?
- 25 days holiday + bank holidays
- Company pension scheme
- Career development and progression pathways
- Cycle to Work Scheme
- Opportunity to work with cutting-edge automation technology
- A dynamic, shift-based environment where no two days are the same
About the Role
As RM IT Team Leader, you will be responsible for leading the on-site IT team during your shift, acting as the key escalation point for the client and ensuring seamless system performance. You will:
- Lead, support, and coordinate the IT team on shift
- Act as the main escalation point between the client and internal teams
- Ensure effective shift handovers to maintain operational continuity
- Troubleshoot and resolve issues across Warehouse Management Systems (WMS) and Material Flow Systems (MFS)
- Monitor server availability and carry out system updates
- Design and execute test scenarios to identify system issues
- Analyse operational data and reports to drive continuous improvement
- Maintain and update helpdesk ticketing systems
- Create documentation, user guides, and training materials
- Deliver training to internal teams and customers
- Support wider IT and software development projects where required
What We're Looking For
- BSc / HND / HNC in Computer Science, IT Engineering, or similar
- Experience with SQL databases (Oracle preferred)
- Strong Linux CLI and shell scripting experience
- Knowledge of Java or other object-oriented programming languages
- Proven experience in a technical support or systems environment
- Strong leadership and problem-solving skills
- Excellent communication skills, with the ability to manage high-impact situations
- Ability to analyse technical data and implement solutions effectively
Working Pattern
- 28-day rotating shift pattern
- 12-hour day shifts (06:00 - 18:00) and night shifts
- Site-based role within a warehouse automation environment
- UK travel required, with occasional international travel
About Us: Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
RM IT Team Leader (1011) employer: Wills Consultants
Join a global leader in engineering and automation as an RM IT Team Leader in Milton Keynes, where you will thrive in a dynamic, shift-based environment that offers 25 days of holiday plus bank holidays, a company pension scheme, and opportunities for career development. With access to cutting-edge automation technology and a culture that prioritises employee growth, this role promises a rewarding experience where no two days are the same.
StudySmarter Expert Advice🤫
We think this is how you could land RM IT Team Leader (1011)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for an RM IT Team Leader role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and technical skills. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience with SQL databases and troubleshooting systems.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you’ve successfully resolved issues in a fast-paced environment. This will demonstrate your ability to handle the challenges of the RM IT Team Leader role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace RM IT Team Leader (1011)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the RM IT Team Leader role. Highlight your experience with SQL databases, Linux CLI, and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this dynamic, shift-based environment. Share specific examples of how you've led teams or solved complex IT issues in the past.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention your problem-solving skills. We’re looking for someone who can troubleshoot effectively and analyse data to drive improvements. Give us some examples of challenges you've tackled!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Wills Consultants
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of SQL databases, Linux CLI, and any programming languages mentioned in the job description. Be ready to discuss how you've used these skills in past roles, especially in troubleshooting and system performance.
✨Showcase Your Leadership Skills
As a potential IT Team Leader, it's crucial to demonstrate your leadership experience. Prepare examples of how you've led teams, managed high-pressure situations, and ensured effective communication during shift handovers. This will show that you're ready to take charge.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific scenarios where you've had to troubleshoot issues in a technical environment. Practise explaining your thought process and the steps you took to resolve the problems.
✨Highlight Continuous Improvement Initiatives
Be ready to discuss how you've used data analysis to drive improvements in previous roles. Share examples of how you've monitored system performance and implemented changes that enhanced operational efficiency. This aligns perfectly with the role's focus on continuous improvement.
