At a Glance
- Tasks: Lead an IT team, troubleshoot systems, and ensure seamless performance in a fast-paced environment.
- Company: Join a global leader in engineering and automation based in Milton Keynes.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting career prospects in a highly automated warehouse setting.
- Why this job: Step into a leadership role and make a real impact on system performance.
- Qualifications: Degree in Computer Science or IT, with strong technical and leadership skills.
Type: Full Time, Permanent
Location: Milton Keynes, Buckinghamshire
Salary: £50,018 per annum
Shifts: Suez Shift Pattern (12 hr rotating days and nights)
Please note you must have full and legal rights to work in the UK or Ireland. (We cannot sponsor or support VISA applicants).
We are excited to be recruiting for an RM IT Team Leader on behalf of a global leader in engineering and automation, based in Milton Keynes. This is a fantastic opportunity for an experienced IT professional to step into a leadership role within a highly automated, fast-paced warehouse environment, where system uptime and performance are critical to success.
About the Role:
- Lead, support, and coordinate the IT team on shift
- Act as the main escalation point between the client and internal teams
- Ensure effective shift handovers to maintain operational continuity
- Troubleshoot and resolve issues across Warehouse Management Systems (WMS) and Material Flow Systems (MFS)
- Monitor server availability and carry out system updates
- Design and execute test scenarios to identify system issues
- Analyse operational data and reports to drive continuous improvement
- Maintain and update helpdesk ticketing systems
- Create documentation, user guides, and training materials
- Deliver training to internal teams and customers
- Support wider IT and software development projects where required
Requirements:
- BSc / HND / HNC in Computer Science, IT Engineering, or similar
- Experience with SQL databases (Oracle preferred)
- Strong Linux CLI and shell scripting experience
- Knowledge of Java or other object-oriented programming languages
- Proven experience in a technical support or systems environment
- Strong leadership and problem-solving skills
- Excellent communication skills, with the ability to manage high-impact situations
- Ability to analyse technical data and implement solutions effectively
About Us:
Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs and actively support the Armed Forces Covenant.
IT Application Support Team Leader employer: Wills Consultants
As a global leader in engineering and automation, our company offers an exceptional work environment in Milton Keynes, where innovation meets collaboration. We prioritise employee growth through continuous training and development opportunities, fostering a culture of teamwork and support. With competitive salaries and a commitment to work-life balance, we ensure that our IT Application Support Team Leaders thrive both professionally and personally in a dynamic, fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land IT Application Support Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and leadership experience. Be ready to discuss how you've tackled challenges in previous roles, especially around system performance and team coordination.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Use real-life examples where you’ve successfully resolved issues in a fast-paced environment. This will demonstrate your ability to thrive under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Application Support Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Team Leader role. Highlight your leadership experience and technical skills, especially with SQL databases and Linux. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Keep it concise but impactful – we love a good story!
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. Share examples of how you've tackled challenges in previous roles, especially in IT support or systems environments. We’re all about finding solutions!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Wills Consultants
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of SQL databases, Linux CLI, and any programming languages mentioned in the job description. Be ready to discuss your experience with these technologies and how you've used them in past roles.
✨Showcase Your Leadership Skills
As a potential IT Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've led teams, resolved conflicts, or improved processes in previous positions. This will show that you're not just technically savvy but also capable of guiding others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of specific instances where you had to troubleshoot issues quickly and effectively. Practising these scenarios can help you articulate your thought process during the interview.
✨Communicate Clearly and Confidently
Strong communication is key, especially when acting as the main escalation point. Practice explaining complex technical concepts in simple terms. This will not only help you connect with the interviewers but also showcase your ability to train and support others.
