At a Glance
- Tasks: Lead a dynamic IT team, ensuring seamless system performance in a fast-paced environment.
- Company: Join a global leader in engineering and automation based in Milton Keynes.
- Benefits: Competitive salary, permanent position, and opportunities for professional growth.
- Other info: Exciting challenges await in a highly automated warehouse setting.
- Why this job: Step into a leadership role and make a real impact on system performance.
- Qualifications: Experience in IT support, strong leadership skills, and knowledge of SQL and Linux.
The predicted salary is between 50018 - 50018 £ per year.
Type: Full Time, Permanent
Location: Milton Keynes, Buckinghamshire
Salary: £50,018 per annum
Shifts: Suez Shift Pattern (12 hr rotating days and nights)
Please note you must have full and legal rights to work in the UK or Ireland. (We cannot sponsor or support VISA applicants).
We are excited to be recruiting for an RM IT Team Leader on behalf of a global leader in engineering and automation, based in Milton Keynes. This is a fantastic opportunity for an experienced IT professional to step into a leadership role within a highly automated, fast-paced warehouse environment, where system uptime and performance are critical to success.
About the Role:
As IT Team Leader, you will be responsible for leading the on-site IT team during your shift, acting as the key escalation point for the client and ensuring seamless system performance. You will:
- Lead, support, and coordinate the IT team on shift
- Act as the main escalation point between the client and internal teams
- Ensure effective shift handovers to maintain operational continuity
- Troubleshoot and resolve issues across Warehouse Management Systems (WMS) and Material Flow Systems (MFS)
- Monitor server availability and carry out system updates
- Design and execute test scenarios to identify system issues
- Analyse operational data and reports to drive continuous improvement
- Maintain and update helpdesk ticketing systems
- Create documentation, user guides, and training materials
- Deliver training to internal teams and customers
- Support wider IT and software development projects where required
Requirements:
- BSc / HND / HNC in Computer Science, IT Engineering, or similar
- Experience with SQL databases (Oracle preferred)
- Strong Linux CLI and shell scripting experience
- Knowledge of Java or other object-oriented programming languages
- Proven experience in a technical support or systems environment
- Strong leadership and problem-solving skills
- Excellent communication skills, with the ability to manage high-impact situations
- Ability to analyse technical data and implement solutions effectively
About Us:
Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs and actively support the Armed Forces Covenant.
IT Application Support Team Leader employer: Wills Consultants Ltd
As a global leader in engineering and automation, our company offers an exceptional work environment in Milton Keynes, where innovation meets collaboration. We pride ourselves on fostering a supportive culture that encourages professional growth and development, providing our employees with the tools and training necessary to excel in their roles. With competitive salaries and a commitment to work-life balance through flexible shift patterns, we ensure that our team members thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land IT Application Support Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in previous roles, especially in high-pressure situations. This will demonstrate your capability as a leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Application Support Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Team Leader role. Highlight your leadership experience and technical skills, especially with SQL databases and Linux. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and solved problems in high-pressure situations. We love a good story!
Show Off Your Technical Skills:Don’t forget to showcase your technical expertise! Mention your experience with Warehouse Management Systems and any relevant programming languages. We’re keen to see how you can contribute to our fast-paced environment.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Wills Consultants Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of SQL databases, Linux CLI, and any programming languages mentioned in the job description. Be ready to discuss how you've used these skills in past roles, as this will show your technical prowess and readiness for the challenges ahead.
✨Show Off Your Leadership Skills
As an IT Team Leader, you'll need to demonstrate your ability to lead and support a team. Prepare examples of how you've successfully managed teams or projects in the past, especially in high-pressure situations. This will help you stand out as a candidate who can handle the demands of the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, like troubleshooting system issues or managing shift handovers. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and ability to maintain operational continuity.
✨Communicate Clearly and Confidently
Strong communication is key in this role, so practice articulating your thoughts clearly. During the interview, make sure to listen carefully and respond thoughtfully. This will not only demonstrate your communication skills but also your ability to manage high-impact situations effectively.
