Community Liaison/Social Value Officer [UK]
Community Liaison/Social Value Officer [UK]

Community Liaison/Social Value Officer [UK]

Motherwell Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
W

At a Glance

  • Tasks: Engage with communities and deliver social value on civil engineering projects.
  • Company: Join a leading Civil Engineering Company with over 50 years of experience.
  • Benefits: Enjoy comprehensive training, financial support for qualifications, and a generous holiday allowance.
  • Why this job: Make a real impact in communities while developing your skills in a dynamic environment.
  • Qualifications: Degree or equivalent experience in a related field; knowledge of construction is preferred.
  • Other info: Flexibility for travel and occasional evening/weekend commitments required.

The predicted salary is between 36000 - 60000 £ per year.

Community Liaison/Social Value Officer [UK]

CLSO/SCO

Purpose of Role:

As a well-established Civil Engineering Company founded in 1972, we are now recruiting for a Community Liaison / Social Value Officer to join the team on a full-time permanent basis Monday to Friday in our Head Office in Motherwell. This role centres on community engagement and social value delivery across Civil Engineering and Infrastructure projects. The role involves establishing strong relationships with stakeholders, supporting social value commitments, contributing to tenders, and ensuring accurate reporting of social value. If you are proactive and have a can-do attitude with the flexibility to adapt to changing project needs this role is for you.

We’re looking for candidates with experience in community engagement, social value or stakeholder relations preferably within the construction or civil engineering industry. You’ll need strong interpersonal, presentation and written communication skills along with a proven ability to manage data and produce clear evidence-based reports. Familiarity with social value frameworks (such as National TOMs and CCS) and reporting platforms (like the Social Value Portal) is highly valued. Experience supporting bid teams as well as strong organisational skills and the ability to work both independently and collaboratively.

The Role:

  • Act as a point of contact for residents, businesses, local authorities, and community groups.
  • Stakeholder Engagement
  • Identification and mapping of key stakeholders, including local communities, government bodies and other relevant organisations.
  • Assist in the development and maintenance of stakeholder communication plans, ensuring timely and effective communication throughout project lifecycles.
  • Participate in stakeholder meetings and public engagement sessions
  • Plan and deliver community events, school engagement, and site visits.
  • Respond professionally to public enquiries, feedback, and concerns, supporting the project public liaison officer when required.
  • Build positive, lasting relationships in the communities surrounding project sites.
  • This role will require regular travel to project sites across the region, with flexibility for occasional evening or weekend commitments particularly around community events. A full UK driving licence and access to your own vehicle would be beneficial.

Social Value Delivery:

  • Deliver project specific social value plans including local recruitment, skills development, volunteering, and engagement with local SMEs and social enterprises.
  • Work with internal teams and subcontractors to embed social value into project delivery.
  • Engage with community organisations and charities etc. to deliver benefits locally.
  • Ensure delivery is aligned with frameworks such as the National TOMs, CCS, and bespoke client specific models.

Social Value Reporting:

  • Collect and track data on social value activities and community engagement outcomes.
  • Prepare accurate and timely reports for internal stakeholders, clients, and external platforms (e.g., Social Value Portal).
  • Create case studies and visual materials to communicate impact.
  • Support audits and reviews by maintaining well organised and compliant records.

Support to Tendering and Preconstruction:

  • Collaborate with bid and estimating teams to develop assist with social value responses for tenders and prequalification documents
  • Research local needs and stakeholders.
  • Provide supporting evidence and examples of previous social value success.
  • Attend events and presentations as required.

Compliance:

  • Ensure compliance with current legislation, CCS Code of Considerate Practice, and client requirements.
  • Support preparations for CCS site audits.
  • Feedback lessons learned and contribute to continuous improvement processes.

About You:

Above all, we’re seeking someone with a positive, proactive attitude who can engage confidently with a range of people and adapt to the evolving needs of both projects and communities. A genuine passion for creating a lasting positive difference through infrastructure projects is essential.

Preferred Qualifications:

  • Degree or equivalent experience in, or a related field.
  • Training in stakeholder engagement, or social value measurement.
  • Knowledge of the construction industry is preferred
  • Comprehensive training and development, financial support towards relevant role qualifications
  • 24/7 counselling and support helpline
  • Salary sacrifice schemes.
  • Income Protection.
  • Company pension
  • 25 annual leave holidays plus public holidays.

Apply now

Your name

Your message (optional)

Attach CV (PDF or Word (.doc & .docx) format – max. 2mb)

At the forefront of infrastructural development in Ireland and the UK for more than five decades

#J-18808-Ljbffr

Community Liaison/Social Value Officer [UK] employer: Wills Bros Ltd.

As a leading Civil Engineering Company with over 50 years of experience, we pride ourselves on fostering a supportive and inclusive work culture that prioritises community engagement and social value. Our Motherwell office offers comprehensive training and development opportunities, alongside a competitive benefits package including financial support for qualifications and a generous holiday allowance, making it an excellent place for professionals passionate about making a positive impact in their communities.
W

Contact Detail:

Wills Bros Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Liaison/Social Value Officer [UK]

✨Tip Number 1

Network with professionals in the civil engineering and construction sectors. Attend industry events, workshops, or local community meetings to meet potential stakeholders and learn more about their needs and expectations.

✨Tip Number 2

Familiarise yourself with social value frameworks like National TOMs and CCS. Understanding these frameworks will not only enhance your knowledge but also demonstrate your commitment to social value delivery during interviews.

✨Tip Number 3

Prepare to discuss your previous experiences in community engagement and stakeholder relations. Be ready to share specific examples of how you've successfully built relationships and delivered social value in past roles.

✨Tip Number 4

Showcase your organisational skills by being prepared to discuss how you manage data and reporting. Highlight any tools or platforms you’ve used for tracking social value activities, as this will be crucial for the role.

We think you need these skills to ace Community Liaison/Social Value Officer [UK]

Community Engagement
Stakeholder Relations
Interpersonal Skills
Presentation Skills
Written Communication Skills
Data Management
Evidence-Based Reporting
Social Value Frameworks Knowledge
National TOMs Familiarity
CCS Code of Considerate Practice
Event Planning and Delivery
Public Liaison
Organisational Skills
Collaboration Skills
Flexibility and Adaptability
Driving Licence

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Community Liaison/Social Value Officer position. Understand the key responsibilities and required skills, particularly in community engagement and social value delivery.

Tailor Your CV: Customise your CV to highlight relevant experience in community engagement, stakeholder relations, and social value frameworks. Use specific examples from your past roles that demonstrate your ability to manage data and produce reports.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and your proactive attitude. Mention how your skills align with the company's goals and how you can contribute to their social value commitments.

Highlight Relevant Qualifications: If you have a degree or training related to stakeholder engagement or social value measurement, be sure to mention this prominently in your application. Also, include any knowledge of the construction industry that may set you apart from other candidates.

How to prepare for a job interview at Wills Bros Ltd.

✨Know Your Stakeholders

Familiarise yourself with the key stakeholders relevant to the role. Understand their interests and how they impact community engagement and social value delivery. This will help you demonstrate your proactive approach during the interview.

✨Showcase Your Communication Skills

Prepare examples that highlight your interpersonal, presentation, and written communication skills. Be ready to discuss how you've effectively engaged with communities or stakeholders in previous roles, as this is crucial for the position.

✨Understand Social Value Frameworks

Brush up on frameworks like National TOMs and CCS. Being able to discuss these frameworks and how you've applied them in past experiences will show your depth of knowledge and commitment to social value.

✨Demonstrate Flexibility and Adaptability

Be prepared to discuss situations where you've had to adapt to changing project needs. Highlight your can-do attitude and how it has helped you succeed in previous roles, especially in community engagement contexts.

Community Liaison/Social Value Officer [UK]
Wills Bros Ltd.
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

W
  • Community Liaison/Social Value Officer [UK]

    Motherwell
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-14

  • W

    Wills Bros Ltd.

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>