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- Tasks: Engage with the community, manage stakeholder relations, and support social value initiatives.
- Company: Join a leading infrastructure development company with over 50 years of experience in the UK and Ireland.
- Benefits: Enjoy comprehensive training, 25 days holiday, pension scheme, and 24/7 counselling support.
- Why this job: Make a real impact in your community while developing valuable skills in a supportive environment.
- Qualifications: Confident communicator with experience in stakeholder engagement and a passion for social responsibility.
- Other info: Some weekend work may be required for community events.
The predicted salary is between 30000 - 42000 £ per year.
As part of our ongoing growth and commitment to building strong community relations, we are seeking a dedicated Community Liaison Officer. The successful candidate will collaborate closely with our project teams, develop positive relationships within the community, and support the team in achieving excellence in our social value initiatives. You will be based on our site in the Perth and Kinross area. You will work on our highway and infrastructure project constructing roads, footways and cycleways in urban environments, ensuring communities are kept informed of construction progress, and responding to enquiries from Stakeholders.
This is a full-time permanent position – Monday to Friday
Key Duties:
- Collaborate closely with site management teams to implement plans and address challenges and delays.
- Prepare and contribute to monthly reports for Management and Clients.
- Co-Ordinate Engagement with the supply chain to achieve social value and employment & skills delivery plans to instil a positive social value ‘culture’ within the project.
- Fulfil Stakeholder Engagement and Public Liaison requirements as necessary.
- Advocate for corporate social responsibility and charitable work within the community.
- Draft communication and engagement plans, project newsletters, advanced works notification letters, and update project information boards.
- Serve as the primary point of contact for project inquiries, ensuring timely issue resolution.
- Keep all stakeholders informed of work progress and maintain a high level of customer care.
- Coordinate and attend events such as meet the contractor sessions, careers fairs, and school engagement events.
- Provide administrative support to the site team.
- Due to the nature of the role, some occasional and weekend work may be required to attend community events.
Skills, Qualifications and experience:
- Confident and Enthusiastic: Displays confidence and enthusiasm in communication and engagement.
- Social Responsibility: Passionate about social responsibility and community collaboration.
- Team Leadership: Capable of leading project teams to achieve employment, skills, and social value goals.
- Networking Skills: Proficient in networking and collaborating with local interest groups and employment schemes.
- Strong Work Ethic: Demonstrates a strong work ethic and commitment to task completion.
- Organisational Skills: Highly organised and able to work independently.
- Problem Solving: Effective problem solving and conflict resolution abilities.
- Relevant communications qualifications and skills (CIPR, PRCA or equivalent).
- Experience in a senior role in stakeholder engagement and information planning on major infrastructure projects.
- Proven ability to clearly and authoritatively explain all operations associated with civil engineering works to members of the public.
- Strong interpersonal skills and the ability to build strong relationships with members of the local community i.e. being empathetic and responsive to the needs of stakeholders and the public.
- Experience of managing stakeholders to minimise negative sentiment related to a project.
- Comprehensive training and development, financial support towards relevant role qualifications.
- 24/7 counselling and support helpline.
- Salary sacrifice schemes.
- Income Protection.
- Company pension.
- 25 annual leave holidays plus public holidays.
If you are interested in this role then please send your current CV and covering email outlining your suitability for the role.
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At the forefront of infrastructural development in Ireland and the UK for more than five decades
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Community Liaison Officer [UK] employer: Wills Bros Ltd.
Contact Detail:
Wills Bros Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Liaison Officer [UK]
✨Tip Number 1
Familiarise yourself with the local community and its key stakeholders. Understanding their needs and concerns will help you engage more effectively and demonstrate your commitment to social responsibility during interviews.
✨Tip Number 2
Network with professionals in the infrastructure and community engagement sectors. Attend local events or join relevant online forums to build connections that could provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed stakeholder relationships in the past. Highlighting your problem-solving skills and ability to resolve conflicts will showcase your suitability for the role.
✨Tip Number 4
Stay updated on current trends and challenges in community engagement and infrastructure projects. Being knowledgeable about these topics will allow you to contribute meaningfully to discussions during the interview process.
We think you need these skills to ace Community Liaison Officer [UK]
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Community Liaison Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and social responsibility. Use specific examples from your past experiences to demonstrate your ability to build relationships and manage stakeholder communications effectively.
Highlight Relevant Experience: In your CV, emphasise any previous roles or projects where you successfully engaged with communities or stakeholders. Include details about your problem-solving skills and any relevant qualifications in communications or public relations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Wills Bros Ltd.
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for community collaboration during the interview. Share examples of how you've successfully engaged with local communities in the past, highlighting your commitment to social responsibility.
✨Demonstrate Strong Communication Skills
As a Community Liaison Officer, effective communication is key. Prepare to discuss how you would keep stakeholders informed and address their concerns. Use clear examples from your previous roles to illustrate your ability to communicate complex information simply.
✨Highlight Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in stakeholder engagement and how you resolved them. This will showcase your problem-solving skills and your ability to maintain positive relationships even in difficult situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-life situations. Think about potential challenges in community liaison roles and prepare your responses, focusing on your approach to conflict resolution and stakeholder management.
