At a Glance
- Tasks: Lead and motivate a fun pub team to create memorable experiences for guests.
- Company: Join an award-winning local pub company that values its people.
- Benefits: 30% off at all venues, reliable hours, and a £4.50 meal deal.
- Other info: Flexible hours to fit around your studies or family commitments.
- Why this job: Thrive in a fast-paced environment with opportunities for career advancement.
- Qualifications: Previous experience as a Supervisor or Team Leader is essential.
The predicted salary is between 20000 - 25000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast‑paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Take pride in delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Be responsible for opening and closing, stocking, and cashing up.
- Be a role model for customer service.
- Have the ability to think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career.
- Genuine benefits that include: 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part-time hours offered to work around your family or higher education.
- Marston’s Cheers Reward.
Supervisor employer: Willows (91730)
Contact Detail:
Willows (91730) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you connect with the team during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where you’ve motivated a team or handled a busy shift. We want to see how you can bring joy to both the team and our guests!
✨Tip Number 3
Be ready to think on your feet! In a fast-paced environment like ours, we love candidates who can showcase their initiative. Prepare some scenarios where you’ve had to make quick decisions and how they turned out.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re serious about joining our team and ready to dive into the fun and varied world of pub life.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for creating joyful moments in a busy pub environment.
Tailor Your Experience: Make sure to highlight your previous experience as a Supervisor or Team Leader. We’re looking for specific examples of how you’ve led and motivated a team, so don’t hold back on those success stories!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team. Remember, we love efficiency!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Willows (91730)
✨Know the Pub Inside Out
Before your interview, take some time to research the pub and its values. Familiarise yourself with their menu, special events, and any recent news. This shows you’re genuinely interested and ready to contribute to creating those joyful moments.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can inspire others to deliver exceptional customer service.
✨Be Ready for Fast-Paced Scenarios
Expect questions that assess your ability to think on your feet. Practice responding to hypothetical situations, like handling a busy shift or dealing with an unhappy customer. Demonstrating your quick thinking will show you’re perfect for the dynamic environment.
✨Express Your Passion for Customer Service
Make it clear that you understand the importance of customer experience. Share stories that illustrate your commitment to providing excellent service and how you’ve gone above and beyond to ensure guests leave with a smile.