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- Tasks: Lead a fun and dynamic pub team, creating memorable experiences for guests.
- Company: Join an award-winning local pub company that values people and community.
- Benefits: Enjoy 30% off at all venues, flexible hours, and meal deals while you work.
- Other info: Access to well-being support and a friendly, diverse team environment.
- Why this job: Be part of a lively atmosphere and grow your career with real advancement opportunities.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We're on the lookout for a Supervisor to join our team! Right at the heart of the pub â creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those standâout occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly â fun!
As Supervisor you'll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Open and close, stock, and cash up.
- Be a role model for customer service.
- Have the ability to think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our ÂŁ4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional wellâbeing support.
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Supervisor in Blackburn employer: Willows (91730)
Contact Detail:
Willows (91730) Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Supervisor in Blackburn
â¨Tip Number 1
Get to know the pub culture! Spend some time in the pubs youâre interested in and chat with the staff. This will give you a feel for the vibe and help you connect with the team during your interview.
â¨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where youâve motivated a team or handled a busy shift. We want to see how you can bring joy to both the team and our guests!
â¨Tip Number 3
Be ready to think on your feet! In a fast-paced environment like ours, we love candidates who can showcase their initiative. Prepare some scenarios where youâve had to make quick decisions or solve problems on the spot.
â¨Tip Number 4
Apply through our website! Itâs the best way to get noticed by us. Plus, it shows youâre serious about joining our team and ready to dive into the fun atmosphere we offer!
We think you need these skills to ace Supervisor in Blackburn
Some tips for your application đŤĄ
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so donât be afraid to show us what makes you unique and how you can bring joy to our team and guests.
Tailor Your Experience: Make sure to highlight your previous experience in a Supervisor or Team Leader role. Weâre looking for someone who can lead and motivate others, so share specific examples of how you've done this in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why youâd be a great fit for our pub. Remember, we love a busy and fast-paced environment!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. We canât wait to see what you bring to the table!
How to prepare for a job interview at Willows (91730)
â¨Show Your Leadership Skills
As a Supervisor, you'll need to lead and motivate your team. Be ready to share examples from your past experiences where you've successfully managed a team or resolved conflicts. This will demonstrate your natural talent for leadership.
â¨Emphasise Customer Service
Customer service is key in the pub industry. Prepare to discuss how you've gone above and beyond for guests in previous roles. Highlight any specific instances where your actions led to positive feedback or repeat customers.
â¨Be Ready for Fast-Paced Scenarios
The environment is busy and varied, so expect questions that assess your ability to think on your feet. Practice responding to hypothetical situations where you need to make quick decisions or manage multiple tasks simultaneously.
â¨Express Your Passion for the Role
Let your personality shine through! Share why you're excited about the Supervisor position and how it aligns with your career goals. Showing genuine enthusiasm can set you apart from other candidates.