Assistant Manager

Assistant Manager

Blackburn Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate a pub team, ensuring memorable guest experiences.
  • Company: Join Marston's, voted Best Pub Employer 2024, where people make pubs.
  • Benefits: Enjoy flexible hours, discounts, bonuses, and career progression opportunities.
  • Why this job: Be part of a vibrant team that values personality and community impact.
  • Qualifications: Previous experience as an Assistant/Deputy Manager in a similar environment required.
  • Other info: Access to wellbeing support and innovative training platforms.

The predicted salary is between 24000 - 36000 £ per year.

We’re on the lookout for a new Assistant Manager to join our team! Be there for the ordinary, and the extraordinary moments. Pride yourself in leading and motivating a pub team that contributes to local communities – creating endless moments of joy.

As an Assistant Manager you’ll:

  • Be part of the pub management team, stepping up when the General Manager isn’t around.
  • With a passion for leading and motivating others, you’ll lead from the front to create memorable experiences that get our guests coming back for more.
  • Support the GM in achieving financial and business KPIs.
  • Inspire and motivate your pub team on every shift.
  • Be passionate about doing the right thing for your team and guests.
  • Be accountable for the successful operation of the pub when deputising for the GM.
  • Bring previous experience in a like-for-like Assistant/Deputy Manager role in a similar/branded environment.

What comes next is up to you: If you have the determination to drive your development, our Aspire programme will support you to progress into a General Manager role - running your own pub team!

What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

  • A performance related bonus.
  • 30% off at all our pubs, restaurants, and hotels.
  • A reliable hours contract, to give you the security you deserve.
  • Flexible and part time hours available to work around your family or higher education.
  • Exciting range of high street, online discounts and cashback offers.
  • Scope to build your career and progress through our Management Development training - including access to our award winning, innovative app-based training platform.
  • A friendly and lively environment, working alongside passionate and diverse teammates.
  • Access to Licensed Trade Charity for financial, mental, and emotional wellbeing support.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.

Assistant Manager employer: Willows (91730)

Marston's is an exceptional employer, recognised as the Best Pub Employer at The Publican 2024 Awards, where we prioritise our people and foster a vibrant work culture. As an Assistant Manager, you'll enjoy a supportive environment with flexible hours, career progression through our Aspire programme, and a range of benefits including discounts and wellbeing support, all while leading a passionate team dedicated to creating memorable experiences for our guests.
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Contact Detail:

Willows (91730) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with the pub's values and culture. Understanding what makes this pub unique will help you connect with the team and demonstrate your passion for creating memorable experiences.

✨Tip Number 2

Showcase your leadership skills during the interview. Be prepared to share specific examples of how you've motivated teams in the past, as this role requires a strong ability to inspire others.

✨Tip Number 3

Research the local community and think about how you can contribute to it through the pub. Being able to discuss ideas on how to engage with locals will show your commitment to the role.

✨Tip Number 4

Prepare questions that reflect your interest in the pub's operations and future goals. This not only shows your enthusiasm but also helps you assess if the pub aligns with your career aspirations.

We think you need these skills to ace Assistant Manager

Leadership Skills
Team Motivation
Customer Service Excellence
Financial Acumen
Business KPI Management
Conflict Resolution
Communication Skills
Time Management
Problem-Solving Skills
Adaptability
Experience in Hospitality Management
Training and Development
Operational Management
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in management roles, particularly in the hospitality sector. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the pub industry. Mention specific examples of how you've successfully led teams or improved guest experiences in previous positions.

Highlight Relevant Skills: In your application, focus on key skills such as financial management, team motivation, and customer service excellence. Use bullet points to make these stand out and ensure they align with the job description.

Show Your Personality: Since the company values personality, let your unique character shine through in your application. Use a friendly tone and share anecdotes that reflect your approach to teamwork and guest relations.

How to prepare for a job interview at Willows (91730)

✨Show Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your leadership style and how you inspire others.

✨Understand Financial KPIs

Since supporting the General Manager in achieving financial and business KPIs is crucial, brush up on your knowledge of these metrics. Be ready to discuss how you've contributed to financial success in previous roles and how you plan to do so in this position.

✨Emphasise Your Passion for Customer Service

This role is all about creating memorable experiences for guests. Prepare to talk about your passion for customer service and share specific instances where you've gone above and beyond to ensure customer satisfaction.

✨Be Yourself

The company values personality over everything else, so don't be afraid to let your true self shine during the interview. Share your unique experiences and what makes you a great fit for their team culture.

Assistant Manager
Willows (91730)
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  • Assistant Manager

    Blackburn
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-06-15

  • W

    Willows (91730)

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