At a Glance
- Tasks: Support the Registered Manager in delivering high-quality homecare services.
- Company: Join Willowbrook Homecare, a forward-thinking organisation dedicated to outstanding care.
- Benefits: Flexible hours, competitive pay, generous mileage allowance, and ongoing training.
- Other info: Enjoy a supportive team environment with excellent growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in social care management and a passion for person-centred care.
The predicted salary is between 42728 - 52224 £ per year.
Shift/Hours
To be agreed ( flexible to suit the needs of the service ).
Rate of pay
To be discussed at the Interview/Next stage.
Care Manager/Lytham.
Join Us – Willowbrook Homecare for a Satisfying and Rewarding Career in Care – You’ll be glad you did!
Are you a motivated, compassionate and values-driven Deputy Manager looking to make a real difference?
We’re looking for an exceptional individual to support our Registered Manager at our Lytham branch, helping to deliver high-quality, person-centred homecare services that enable people to live safely and independently in their own homes.
As Deputy Manager, you will play a key role in ensuring our services are delivered in line with Willowbrook Homecare’s operational policies and procedures, regulatory requirements and quality standards.
Working closely with the Registered Manager and Senior Management Team, you will help ensure that the service operates effectively, people’s individual needs are met, and organisational priorities are achieved through the best use of available resources.
Willowbrook (Hyndburn) Ltd is an ambitious, forward-thinking organisation committed to continuously improving the services we provide.
We are looking for someone who shares our passion for innovation, quality and outstanding care, and who is committed to leading by example and supporting the ongoing development of our dedicated team.
If you’re passionate about delivering excellent care, inspiring others and making a positive impact on the lives of the people we support, we’d love to hear from you.
Job specification/Responsibilities
The Key to being successful in this position is experience, enthusiasm, motivation and work ethic.
- To support the Lythamoperations team with the delivery of Willowbrook’s high-qualityservice.
- To support the Registered Manager tomaintaina positive workplace culture.
- To ensure referrals are managed in an efficient manner andin accordance withservice specification requirements as set out in Council service contracts.
- To manage enquiries to the Lythamservice, working with the Care Coordinator and Field Care Supervisortoorganise initial visits and assessments.
- Liaise with the Care Plan lead with regard to clients’ care plans and risk assessments to ensure they are completed to company standards and to ensure care is provided safely and in line with client needs and wishes.
- Tobe responsible formonitoring employee training records and policy and procedure reading lists to ensure they are compliant.
- To monitor staff capacity and work with the team to recruit staff, including conducting staff interviews.
- To work withthe Care Coordinator/s to ensure services are rostered effectively and efficiently.
- To compile the Lythambranch on-call rota, 2 weeks in advance of each quarter to ensure sufficient out of hours cover.
- To review and authorise the Head Officemileagesubmissions in line with Willowbrook’sprocedure.
- Tocollate and authorise Head Office timesheetsand provide information to payroll in line with Willowbrook’s procedure.
- To escape issues with DBS checks to the Registered Manager who will undertake a Risk Assessment.
- To ensure supervisions of the care team are conducted in linewith Willowbrook’s procedures.
- To ensure appraisals are conducted in line with Willowbrook’s procedures.
- To report any concernsor complaints made about the service to the Registered Manager.
- To conduct investigations (disciplinary, grievances, complaints, concerns)asrequired.
- To review sickness reports (Lytham)and manage staff absence in line with Willowbrook’s absence management procedures, liaising with the Finance Manager asrequired.
- To review staff holiday requests and authorise in line with policy, ensuring sufficient rota cover.
- To complete sickness, appointmentand absences on Jot Form for Head Officestaff.
- Escalate safeguarding matters to the Registered Manager and raise safeguarding alerts through the relevant portal to Lancashire County Councilasrequired.
- Advisethe Registered Manager and Managing Director of complaints and safeguarding matters.
- To provide a general daily overview of operations to the Lytham Registered Manager to include issues and challenges.
- To ensure compliance with Willowbrook’s safeguarding Policies and Procedures and those of the relevant Council or Authority.
- To ensure communication with clients with regard to services required by clients over bank holiday and festive periods.
- To ensure effective communication with staff with regard to services required over bank holiday and festive periods.
- To arrange and Chair Team Meetings for Lythambranch staff.
- Toalways ensure reception coverduring office hoursand that reception is not left unattended.
- To attend Provider meetings asrequired.
What are we looking for – Key skills and attributes
- To join our inspirational team, the key qualities we are looking for are:
- To be passionate about person-centred care and outcome-focused service provision.
- To hold or be working towards a
- Level 4 Diploma in Health & Social Care Management
(or equivalent).
- To hold a minimum of
3 years’ experience as a manager in domiciliary/social care.
- To hold and maintain good knowledge and understanding of the Care Quality Commission (CQC) and their approach to inspection.
- Experience in training, coaching, and mentoring care staff.
- Knowledge of rostering/scheduling systems and strong organisational skills.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work under pressure and always remain calm and professional at all times.
- Proficiency in
- Microsoft Office
365 and general IT systems.
- Full UK driving licence and access to a vehicle.
- Willingness to participate in an on-call system for out-of-hours support.
- Knowledge of
Council contracts for service .
- To have good working knowledge of relevant legislation.
- Experience in networking and building relationships within the care sector.
Working for Willowbrook Homecare offers you the following
- Flexible Working Hours
- Contracted Hours offered
Competitive rates of pay every four weeks.
Generous mileage allowance of 30p per mile.
Boost Your Earnings
By covering holidays and sickness or taking on additional shifts, you can boost your earnings.
Holiday allowance
Bank Holidays paid at time and a half, Christmas Day, Boxing Day, and New Year’s Day double time.
- Enrolment in the
Workplace Pension scheme.
Free Uniform
Inc PPE – We care about keeping you and our clients safe, so we provide all the PPE equipment you need.
A full Induction and onboarding programme.
Ongoing Training program including online and practical, and QCF Levels in Health & Social Care for professional growth & development.
With our comprehensive training and ongoing development, you will always feel supported and valued.
Induction and Employee Dashboard.
Refer-a-friend payment
(Unlimited, subject to conditions).
Ongoing help and support from our highly motivated management team; you are never alone at Willowbrook.
UK Applicants only
United Kingdom applicants only. Willowbrook Homecare are currently unable to offer sponsorship to overseas workers.
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Deputy Care Manager – Lytham employer: Willowbrookhomecare
Willowbrook Homecare is an exceptional employer, offering a supportive and flexible work environment for Night Care Support Workers in East Lancashire. With competitive pay, generous mileage allowances, and a commitment to ongoing training and professional development, employees are empowered to grow while making a meaningful impact in their community. Our friendly team culture ensures that you will feel valued and supported every step of the way, making it a rewarding place to build your career in care.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Care Manager – Lytham
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Willowbrookhomecare for the Deputy Care Manager – Lytham role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Deputy Care Manager – Lytham
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Willowbrookhomecare, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Willowbrookhomecare, and how you can make a difference!
How to prepare for a job interview at Willowbrookhomecare
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Willowbrookhomecare.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Willowbrookhomecare appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Willowbrookhomecare supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
