At a Glance
- Tasks: Be the friendly face of our care home, managing enquiries and supporting daily admin tasks.
- Company: Willowbrook Care Home, a specialist service providing high-quality care in Birmingham.
- Benefits: Earn £12.71 per hour, enjoy 5.6 weeks annual leave, and receive paid DBS and uniform.
- Other info: Join a caring team dedicated to promoting independence and wellbeing for residents.
- Why this job: Make a real difference in residents' lives while gaining valuable experience in a supportive environment.
- Qualifications: Friendly attitude, strong communication skills, and good IT knowledge are essential.
The predicted salary is between 26400 - 26400 € per year.
Administration and Business Support - Willowbrook Care Home
Contract: Part Time
Contracted hours: 16
Willowbrook Care Home is a specialist service in Birmingham, providing high quality care for up to 75 residents living with dementia, mental health conditions and complex needs. The home delivers clinically led, person centred care within a structured and supportive environment, promoting independence, stability and overall wellbeing.
£12.71 per hour
Contracted to 16 hours per week
Paid DBS, pension, uniform provided
5.6 weeks annual leave (based on a full time contract)
Role Overview
As a Receptionist, you will be the first point of contact, creating a warm, professional and welcoming environment for residents, visitors and team members within a specialist complex care setting, supporting individuals with a range of complex physical and mental health needs. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately, confidentially and efficiently. You will be mindful of working within a specialist environment, responding sensitively and appropriately to residents, families and professionals. Working closely with the Business Administrator and management team, you will help maintain organised systems and contribute to the smooth running of the service. Your role will support a calm, structured and professional environment at all times.
What We Are Looking For
- A friendly, professional and approachable manner
- Excellent communication and interpersonal skills
- Strong organisational and administrative skills
- Good IT skills including Microsoft Office and email systems
- Ability to manage multiple tasks and prioritise effectively
- A reliable, positive and discreet approach
- Understanding of confidentiality and working within a care environment
Weekend Receptionist in Birmingham employer: Willowbrook Care Home
Willowbrook Care Home is an exceptional employer, offering a supportive and nurturing work environment where you can make a meaningful impact on the lives of residents with complex needs. With competitive pay, generous annual leave, and opportunities for professional growth, we prioritise employee wellbeing and development. Join our dedicated team in Birmingham, where your contributions are valued, and you can thrive in a role that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Receptionist in Birmingham
✨Tip Number 1
Make sure to research Willowbrook Care Home before your interview. Knowing about their values and the type of care they provide will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being warm and professional is key. Try role-playing with a friend to get comfortable with greeting visitors and handling enquiries.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks in the past, especially in busy environments. This will demonstrate that you can keep things running smoothly at Willowbrook.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy, which is a great fit for the role!
We think you need these skills to ace Weekend Receptionist in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and professional side shine through. We want to see who you are beyond your qualifications, so don’t be afraid to add a personal touch!
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with the role of a Weekend Receptionist at Willowbrook Care Home.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Willowbrook Care Home
✨Know the Care Environment
Familiarise yourself with the specific needs of residents in a care home setting. Understand the importance of confidentiality and how to communicate sensitively with individuals who may have complex health conditions.
✨Showcase Your Communication Skills
During the interview, demonstrate your excellent communication abilities. Practice answering questions clearly and concisely, and be ready to discuss how you would handle various scenarios involving residents, families, and team members.
✨Highlight Organisational Skills
Be prepared to talk about your organisational skills and how you manage multiple tasks. Share examples from previous roles where you successfully prioritised tasks and maintained an efficient workflow.
✨Dress Professionally and Be Approachable
First impressions matter! Dress smartly for the interview and maintain a friendly, approachable demeanour. This will reflect the warm environment you’ll help create as a Weekend Receptionist.
