At a Glance
- Tasks: Be the friendly face of our care home, managing enquiries and supporting daily admin tasks.
- Company: Willowbrook Care Home, a specialist service providing high-quality care in Birmingham.
- Benefits: Earn £12.71 per hour, enjoy 5.6 weeks annual leave, and receive paid DBS and uniform.
- Other info: Join a dynamic team with opportunities for personal growth and development.
- Why this job: Make a real difference in residents' lives while working in a supportive and caring environment.
- Qualifications: Strong communication skills, IT proficiency, and a positive, discreet approach are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Administration and Business Support - Willowbrook Care Home
Contract: Part Time
Contracted hours: 16
Willowbrook Care Home is a specialist service in Birmingham, providing high quality care for up to 75 residents living with dementia, mental health conditions and complex needs. The home delivers clinically led, person centred care within a structured and supportive environment, promoting independence, stability and overall wellbeing.
£12.71 per hour
Contracted to 16 hours per week
Paid DBS, pension, uniform provided
5.6 weeks annual leave (based on a full time contract)
Role Overview
As a Receptionist, you will be the first point of contact, creating a warm, professional and welcoming environment for residents, visitors and team members within a specialist complex care setting, supporting individuals with a range of complex physical and mental health needs. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately, confidentially and efficiently. You will be mindful of working within a specialist environment, responding sensitively and appropriately to residents, families and professionals. Working closely with the Business Administrator and management team, you will help maintain organised systems and contribute to the smooth running of the service. Your role will support a calm, structured and professional environment at all times.
What We Are Looking For
- A friendly, professional and approachable manner
- Excellent communication and interpersonal skills
- Strong organisational and administrative skills
- Good IT skills including Microsoft Office and email systems
- Ability to manage multiple tasks and prioritise effectively
- A reliable, positive and discreet approach
- Understanding of confidentiality and working within a care environment
Receptionist in Birmingham employer: Willowbrook Care Home
Willowbrook Care Home is an exceptional employer, offering a supportive and nurturing work environment where you can make a meaningful impact on the lives of residents with complex needs. With competitive pay, generous annual leave, and opportunities for professional growth, we prioritise employee wellbeing and development, ensuring that our team feels valued and empowered in their roles. Join us in Birmingham, where your contributions will be recognised and celebrated within a dedicated team committed to delivering high-quality care.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Birmingham
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Receptionist in Birmingham
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Willowbrook Care Home, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Willowbrook Care Home
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Willowbrook Care Home.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Willowbrook Care Home.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Willowbrook Care Home can really resonate with interviewers and show your commitment to the field.
