At a Glance
- Tasks: Join our team to sort donations, serve customers, and promote Gift Aid.
- Company: Willow is dedicated to providing special experiences for seriously ill young adults.
- Benefits: Gain valuable experience, receive training, and be part of a supportive team.
- Why this job: Make a real impact while connecting with people and helping your community.
- Qualifications: No prior experience needed; just bring enthusiasm and a friendly attitude.
- Other info: Commit a few hours weekly at various locations across Hertfordshire and Bedfordshire.
Overview
Join to apply for the Retail volunteer role at Willow
Location: Willow shops based across Hertfordshire and Bedfordshire
Role Description
This is a great opportunity for an enthusiastic volunteer to join our small but busy shop team. We are looking for someone who can commit to supporting the team on a regular, ongoing basis each week.
Responsibilities
- Sorting donations
- Hanging and steaming clothes
- Serving customers on the till
- A friendly and approachable manner is a must
What’s involved?
It is a lively role where an ability to connect with people is helpful especially when promoting donations and Gift Aid which are essential to the income of our shops. Retail volunteers play an important part in helping customers and raising vital funds for Willow’s beneficiaries.
How Long And How Often
We are looking for a volunteer to offer longer term support, committing a few hours a week on a regular basis.
Location: Willow shops based across Hertfordshire and Bedfordshire in Biggleswade, Hatfield, Hemel Hempstead, Hertford, Letchworth Garden City, Stevenage, Hitchin and Welwyn Garden City.
The role will suit you if you are…
This is an ideal role for someone who is looking to volunteer on a regular basis, who enjoys working with people. Full training will be provided.
The impact you’ll make…
Your support will help our busy shop team to delight our customers, encouraging repeat donations and shoppers to return to Willow.
Your support will mean Willow can continue to provide Special Days for seriously ill young adults.
What can you expect from us?
You will be a part of a small team, who are on hand to support you with your role and offer any training support where required. You will be provided with all necessary resources available and trained on how to use them. We will keep you informed and updated on how your support benefits the team, Willow and Special Days.
How to apply
If this sounds like you, please do get in touch. Please contact volunteering@willowfoundation.org.uk or fill in our volunteer sign up form and we will get back to you.
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Retail volunteer employer: Willow
Contact Detail:
Willow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail volunteer
✨Tip Number 1
Make sure to visit the Willow shops in your area before applying. This will give you a feel for the environment and help you understand the team dynamics, which can be beneficial during any informal chats or interviews.
✨Tip Number 2
Engage with the community by attending local events or volunteering fairs where Willow might be present. Networking with current volunteers or staff can provide insights into the role and show your genuine interest.
✨Tip Number 3
Demonstrate your enthusiasm for the role by preparing a few examples of how you've successfully worked in teams or interacted with customers in the past. This will help you stand out when discussing your suitability for the position.
✨Tip Number 4
Follow up your application with a friendly email expressing your excitement about the opportunity. This shows initiative and reinforces your commitment to supporting the Willow team.
We think you need these skills to ace Retail volunteer
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and expectations of the Retail volunteer role. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for volunteering and your ability to connect with people. Mention any previous experience in retail or customer service, and express your commitment to supporting the team regularly.
Highlight Relevant Skills: In your CV, emphasise skills that are particularly relevant to the role, such as teamwork, communication, and customer service. Make sure to mention your friendly and approachable manner, as this is crucial for the position.
Follow Application Instructions: Ensure you follow the application instructions provided in the job listing. If you're filling out a volunteer sign-up form, make sure all sections are completed accurately and submit it through the specified channels.
How to prepare for a job interview at Willow
✨Show Your Enthusiasm
Make sure to express your excitement about the role during the interview. Retail volunteering is all about connecting with people, so demonstrating your passion for helping others and supporting the community will make a great impression.
✨Highlight Relevant Experience
Even if you haven't worked in retail before, think about any experience you have that relates to customer service or teamwork. Share examples of how you've interacted with customers or worked as part of a team, as this will show your suitability for the role.
✨Prepare Questions
Come prepared with questions about the role and the team. This shows that you're genuinely interested in the position and want to understand how you can contribute effectively. Ask about the training process or what a typical day looks like in the shop.
✨Demonstrate Your Approachability
Since a friendly and approachable manner is essential for this role, be sure to convey this during your interview. Smile, maintain eye contact, and engage warmly with your interviewer to showcase your interpersonal skills.