At a Glance
- Tasks: Lead a vibrant community pub, manage operations, and inspire your team to success.
- Company: Join Marston’s, one of the UK’s largest and most loved pub chains.
- Benefits: Enjoy a competitive salary, bonuses, private medical insurance, and more.
- Other info: Live on-site in comfortable accommodation and enjoy a fun, energetic work environment.
- Why this job: Make a real impact in your community while growing your career in hospitality.
- Qualifications: Passion for customer service and experience in managing teams.
The predicted salary is between 45000 - 45000 £ per year.
We're looking for a General Manager for a community pub in Brynmawr. Salary up to £45,000 plus bonus and a generous benefits package. Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels.
The Willow Tree is a thriving community pub at the heart of Brynmawr, ideally positioned within a busy retail park and adjacent to a large residential estate. A true local favourite, the pub benefits from strong regular trade and a welcoming atmosphere, generating impressive weekly sales of around £19,000, with a healthy 60/40 wet-led split. Its loyal customer base and established reputation provide an excellent platform for a General Manager looking to build on existing success while creating new opportunities to grow the business.
The pub operates from a single-bar trading area and offers popular community-focused entertainment including a pool table and darts board, making it a hub for local teams, social groups and regular guests. Outside, a dedicated children's play area helps attract families and broadens the pub's appeal throughout the week. With strong community links, a great location and a well-balanced customer demographic, the Willow Tree offers an exciting opportunity for an energetic and customer-focused General Manager to lead a successful business and make a real impact within the local area.
The role is further enhanced by generous private accommodation comprising three bedrooms, a kitchen and bathroom, providing a comfortable home alongside the opportunity to run a well-established and profitable pub.
As a General Manager you'll:
- Care about finding, growing and engaging your team.
- Be accountable for running all aspects of your pub.
- Be passionate about doing the right thing for your staff and your customers.
- Dream big and think differently about new ways to increase sales and growth.
- Celebrate and create a buzz by sharing enjoyable experiences.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
General Manager in Ebbw Vale employer: Willow Tree (91953)
Marston’s is an exceptional employer, offering a vibrant work culture that prioritises people and community engagement. As the General Manager of the Willow Tree in Brynmawr, you will benefit from a generous salary package, extensive training and development opportunities, and a supportive environment that encourages personal growth and career advancement. With on-site accommodation and a strong local customer base, this role provides a unique chance to lead a successful pub while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Ebbw Vale
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Willow Tree (91953). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Willow Tree (91953)
Don't be shy about reaching out to Willow Tree (91953) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Ebbw Vale
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Willow Tree (91953) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Willow Tree (91953)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
