eBilling Assistant - Birmingham

Hybrid Working Available - 2 days from home

Salary: Up to £40,000 (depending on experience and exposure to eBilling) + excellent benefits

Unfortunately, candidates who have worked within customer services/cash handling roles within retail can't be considered for this role. The client requires experience of billing/ebilling within a legal role.

Are you an experienced billing professional with a strong background in e-Billing? Do you thrive in a fast-paced environment where accuracy, compliance, and client service are key? If you're looking for an opportunity to join a well-established firm that values its people and offers real opportunities for career progression, this could be the role for you.

We are looking for an eBilling Assistant to join a dynamic and high-performing finance team. You will play a vital role in ensuring efficient, accurate, and timely processing of invoices for key clients who require e-Billing services. This is an exciting opportunity to work with an international firm, managing complex billing processes across multiple currencies and jurisdictions.

What You'll Be Doing:

• Preparing and uploading invoices to various client e-Billing platforms, ensuring they are submitted within agreed timelines
• Monitoring and maintaining e-Billing systems, ensuring all client and financial data is up to date, including timekeeper records, matter rates, and invoice information
• Investigating and resolving invoice rejections efficiently, liaising with clients and internal teams to correct errors and ensure successful payment processing
• Managing aged invoices, working closely with Credit Control and Billing teams to follow up on outstanding payments and obtain approval where required
• Ensuring compliance with client e-Billing guidelines, internal billing procedures, and regulatory requirements, including VAT and Solicitor's Accounts Rules
• Handling complex billing scenarios, including multi-currency transactions and high-volume processing across multiple jurisdictions
• Generating reports and analytics, including accruals, budgets, and financial summaries for senior management
• Assisting with client onboarding, ensuring all necessary billing arrangements are in place from the outset

This role requires a high level of attention to detail, problem-solving ability, and strong communication skills, as you'll be working with senior stakeholders, finance teams, and external clients.

What We're Looking For:

• Strong understanding of end-to-end billing processes, including invoice preparation, submission, and compliance
• Experience working with multiple client portals and billing platforms (such as Elite 3E, Aderant, or other similar systems)
• Ability to handle high-volume billing and work to tight deadlines in a fast-paced environment
• Experience of working within ebilling, ideally within a professional services environment
• Strong analytical skills to identify trends, resolve issues, and improve processes
• Excellent communication skills, with the ability to build relationships with internal stakeholders and external client accounts teams
• Proficiency in Excel and financial reporting tools is highly desirable
• A proactive and solution-focused mindset, with the ability to work independently and as part of a team

Joining this firm means being part of a supportive, professional, and forward-thinking team. You’ll benefit from:

• A salary of up to £40,000 (depending on experience and exposure to e-Billing processes)
• Hybrid working - a mix of office and home working to suit your needs
• Career development opportunities in a growing and friendly finance team
• Supportive and collaborative culture - work with industry experts in a positive environment
• Generous holiday allowance of up to 33 days
• Pension scheme with employer contributions
• Health and wellbeing initiatives
• Flexible working arrangements to suit your lifestyle
• Regular social events and team activities

This is a fantastic opportunity for a dedicated and detail-oriented billing professional to take the next step in their career within a respected and established firm.