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- Tasks: Manage customer payments, resolve queries, and support the finance team in a dynamic role.
- Company: Well-established business in Leeds with a positive and supportive culture.
- Benefits: Up to £30,000 salary, hybrid working, 33 days holiday, and regular social events.
- Other info: Opportunity for career progression and involvement in community initiatives.
- Why this job: Join a growing team and develop your credit control skills in a supportive environment.
- Qualifications: Experience in credit control, strong communication, and good Excel skills required.
The predicted salary is between 24000 - 36000 £ per year.
Leeds, United Kingdom | Posted on 06/03/2026
Up to £30,000 per annum depending on experience
Full-time - 35 hours per week
Hybrid working available, 3 days in the office
33 days holiday including bank holidays
Do you have recent experience working within an end-to-end credit control role? Are you someone who enjoys building relationships with customers and taking ownership of your workload? Based in Leeds City Centre, this is a fantastic opportunity to join a well-established and highly regarded business that continues to grow.
Due to ongoing development within the finance team and plans to double their turnover over the coming years, they are now looking to recruit a Credit Controller to support their sales ledger and credit function. This is a varied and busy role where you will have involvement across the credit control process. You will join an experienced and approachable team who work closely together and support each other, reporting into a knowledgeable and approachable Credit Manager who encourages development and progression.
The business has built a strong reputation within its industry and is known for having a positive and supportive culture. Alongside this, they place real importance on employee engagement and giving back, with regular social events and opportunities to get involved in local community initiatives.
Duties and responsibilities will include:
- Chasing customers for payment of outstanding invoices via phone and email
- Managing daily customer queries relating to invoices and payments
- Building strong relationships with clients to resolve issues quickly and professionally
- Posting and allocating customer payments accurately
- Producing and issuing sales invoices and statements
- Completing daily bank reconciliations and supporting cash allocation processes
- Assisting with aged debtor reporting and supporting commentary where required
- Working closely with internal teams to resolve account queries
- Supporting the wider finance team during busy periods such as month end
To be considered for this role you will:
- Have previous experience working within a credit control role and will have covered all aspects of the process and will have dealt with complex queries and ledgers
- Be confident communicating with customers and building strong working relationships
- Have good attention to detail and strong organisational skills
- Be comfortable managing your own workload in a busy environment
- Have good Excel skills and will be confident using finance systems
This is a great opportunity for someone looking to develop their experience within credit control while working for a business that values its people and offers a supportive team environment in a central Leeds location.
Credit Controller employer: Willow Recruit Ltd
Contact Detail:
Willow Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences and how they relate to the role. We want you to shine when discussing your skills in managing customer relationships and resolving queries!
✨Tip Number 3
Show off your Excel skills! Brush up on your spreadsheet knowledge and be ready to demonstrate how you can use it to manage invoices and payments effectively. We know that being detail-oriented is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company culture.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your recent experience in credit control. We want to see how you've tackled complex queries and managed your workload, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and how you build relationships with customers. Let us know why you're excited about joining our team in Leeds.
Show Off Your Excel Skills: Since good Excel skills are a must for this role, mention any relevant experience you have. Whether it's managing spreadsheets or performing data analysis, we want to see how you can contribute to our finance team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our supportive team environment.
How to prepare for a job interview at Willow Recruit Ltd
✨Know Your Credit Control Basics
Make sure you brush up on the fundamentals of credit control. Understand the end-to-end process, from invoicing to payment chasing. Being able to discuss your previous experiences with complex queries will show that you’re well-prepared and knowledgeable.
✨Showcase Your Relationship-Building Skills
Since this role involves building strong relationships with clients, think of examples where you've successfully resolved issues or improved customer satisfaction. Be ready to share how you approach communication and maintain professionalism, even in challenging situations.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage your workload effectively, especially in a busy environment. Bring examples of how you prioritise tasks and handle multiple responsibilities, as this will highlight your ability to thrive in a dynamic setting.
✨Excel at Excel
Given the importance of Excel skills in this role, be prepared to talk about your experience with spreadsheets. If possible, mention specific functions or tools you’ve used in the past that relate to finance systems, as this will demonstrate your technical proficiency.