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- Tasks: Supervise a charity shop, manage volunteers, and maximise income through donations.
- Company: Join Willow, a charity making a real difference in the community.
- Benefits: Earn £3,809.52 per annum for just 6 hours of work each Sunday.
- Other info: Flexible role with opportunities for personal growth and community impact.
- Why this job: Gain valuable retail experience while supporting a meaningful cause.
- Qualifications: Retail experience and strong communication skills required.
Salary: £3,809.52 per annum - pro-rata of £23,809.50 full-time equivalent
Hours: 6 hours per week on a Sunday
Location: Hertford, Hertfordshire
Willow’s charity shops deliver sustainable income for the charity, supporting the delivery of more than 1,000 special days, treats or breaks for our beneficiaries each year. Our shops also play a key role in the local community, raising awareness and support for Willow, as well as providing opportunities for volunteers. This is an exciting opportunity for a team player who has gained experience working in retail and who is now looking for increased responsibility.
Job purpose
To contribute to income generation for Willow by supporting the management of a retail shop to the highest standards of good practice, compliance with policies and procedures and maximisation of income, profit, and promotion of Willow to the public.
Key responsibilities
- To support income and profit maximisation through maximising donations, preparation of items for sale, sales and disposals of un-saleable items to trade merchants; optimising the price for all donated stock.
- To maximise sign-ups for Retail Gift Aid and ensure full records are maintained for donations under this scheme.
- To support the recruitment and retention of a motivated team of volunteers.
- To support the management of the physical appearance of the shop maintaining high standards of shop merchandising and visual layout, controlling stock density and rotation systems, ensuring that it is inviting to customers and safe for customers, staff and volunteers at all times.
- To demonstrate understanding of Willow’s purpose and activities striving to improve brand awareness and communicate key messages, to raise the charity’s profile.
- To support all shop administration including cash handling and daily banking functions accurately and to deadline, ensuring company policies and procedures are adhered to.
- To support daily work plans, ensuring that there are enough staff/volunteers to support sales and stockroom functions and encouraging effective communication, setting objectives and fostering a positive team spirit.
- To be a key holder ensuring that the shop is always secure and following procedures in the event of any incidents.
- To ensure that trading standards regulations are always adhered to.
- To provide cover in the absence of either the Manager or Assistant Manager where possible.
Generic responsibilities
- To ensure all duties are carried out in a manner which promotes Willow’s equality and diversity policies.
- To promote a health and safety culture within the workplace, observing all health and safety rules and procedures and attend all training courses as required.
- To ensure that essential information of a sensitive or personal nature is not disclosed to, or discussed with inappropriate persons.
- To provide holiday cover for the Shop Manager or Assistant Manager (agreed in advance).
- To undertake other duties, commensurate with the post, as required.
Person Specification
Knowledge
- An appreciation of the value of things.
- Understanding of stock management.
- Experience of working within the retail sector.
- Understanding of health and safety and trading standards.
- An affinity with Willow’s objectives and activities.
Skills and abilities
- Accurate, conscientious, and self-motivated.
- Ability to work on own, to use initiative, and make decisions.
- Good communication skills, both written and verbal.
- Creative – for example visual merchandising.
- Ability to use Word and Email.
- Ability to plan and organise own and teams workload.
- GCSE Maths and English or equivalent literacy and numeracy skills.
Other
- The job holder must be aged 18 or over.
- There may be times when the Sunday Supervisor is working alone. They must comply with the retail Lone Working Policy and procedures.
- All paid retail staff are required to complete a Basic DBS check every 3 years.
We will be interviewing candidates as they apply, so please do not delay in submitting your application.
Sunday Supervisor – Hertford employer: Willow Foundation
Contact Detail:
Willow Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Supervisor – Hertford
✨Tip Number 1
Get to know the charity! Before your interview, do a bit of research on Willow and its mission. This will not only help you answer questions better but also show your genuine interest in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your retail experience aligns with the responsibilities of the Sunday Supervisor role.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. A good first impression can go a long way, especially in a customer-facing role like this one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the team at Willow right from the start!
We think you need these skills to ace Sunday Supervisor – Hertford
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us know why you're excited about working in retail and how you can contribute to our charity's mission. Share any relevant experience you've had and how it aligns with what we do at Willow.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences that are most relevant to the Sunday Supervisor role without waffling on.
Tailor Your Application: Make sure to customise your application for this specific role. Mention key responsibilities from the job description and explain how your background makes you a great fit for those tasks. We want to see that you understand what we're looking for!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Willow Foundation
✨Know Your Stuff
Make sure you understand Willow's mission and how the charity shops contribute to it. Familiarise yourself with their objectives and think about how your experience in retail can help support income generation and community engagement.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail roles and how they relate to the responsibilities of a Sunday Supervisor. Highlight any experience you have with stock management, visual merchandising, or working with volunteers, as these are key aspects of the job.
✨Demonstrate Team Spirit
Since this role involves supporting a team of volunteers, be prepared to share examples of how you've motivated and worked with others in the past. Emphasise your communication skills and ability to foster a positive environment.
✨Prepare for Practical Scenarios
Think about potential challenges you might face in the shop, such as managing donations or ensuring compliance with health and safety regulations. Be ready to discuss how you would handle these situations effectively while maintaining high standards.