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- Tasks: Supervise a charity shop, maximising donations and ensuring a welcoming environment.
- Company: Join Willow, a charity making a real difference in the community.
- Benefits: Enjoy a competitive pay rate, employee discounts, and a supportive work culture.
- Why this job: Be part of a team that supports meaningful causes while gaining valuable retail experience.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Flexible part-time hours with opportunities for personal growth.
The predicted salary is between 12 - 16 £ per hour.
Reporting to: Shop Manager
Hours: Part-time, 6 hours, Sunday, start and finish times to be agreed locally
Willow's charity shops deliver sustainable income for the charity, supporting the delivery of more than 1,000 special days, treats or breaks for our beneficiaries each year. Our shops also play a key role in the local community, raising awareness and support for Willow, as well as providing opportunities for volunteers. This is an exciting opportunity for a team player who has gained experience working in retail and who is now looking for increased responsibility.
Job Purpose
To contribute to income generation for Willow by supporting the management of a retail shop to the highest standards of good practice; compliance with policies and procedures; and the maximisation of income, profit, and the promotion of Willow to the general public.
Job responsibilities
- To support income and profit maximisation through maximising donations, preparation of items for sale, sales and disposals of un-saleable items to trade merchants; optimising the price for all donated stock.
- To maximise sign-ups for Retail Gift Aid and ensure full records are maintained for donations under this scheme.
- To support the recruitment and retention of a motivated team of volunteers.
- To support the management of the physical appearance of the shop maintaining high standards of shop merchandising and visual layout, controlling stock density and rotation systems, ensuring that it is inviting to customers and safe for customers, staff and volunteers at all times.
- To demonstrate understanding of Willow's purpose and activities striving to improve brand awareness and communicate key messages, to raise the charity's profile.
- To support all shop administration including cash handling and daily banking functions accurately and to deadline, ensuring company policies and procedures are adhered to.
- To support daily work plans, ensuring that there are enough staff/volunteers to support sales and stockroom functions and encouraging effective communication, setting objectives and fostering a positive team spirit.
- To be a key holder ensuring that the shop is always secure and following procedures in the event of any incidents.
- To ensure that trading standards regulations are always adhered to.
- To provide cover in the absence of either the Manager or Assistant Manager where possible.
General duties
- To promote a health and safety culture within the workplace, observing all health and safety rules and procedures and attending training courses as required.
- To ensure that information of a sensitive or personal nature is not disclosed to, or discussed with inappropriate persons and that all information is maintained in accordance with the Data Protection Act 2018.
- To ensure all duties are carried out in a manner which abides by and enforces our equality, diversity and inclusion policy.
- To undertake other duties, commensurate with the post, as required.
Person Specification
Knowledge and Experience
- An appreciation of the value of things.
- Understanding of stock management.
- Experience of working within the retail sector.
- Understanding of health and safety and trading standards.
- An affinity with Willow's objectives and activities.
Skills and abilities
- Accurate, conscientious and self-motivated.
- Ability to work on own, to use initiative, and make decisions.
- Good communication skills, both written and verbal.
- Creative – for example visual merchandising.
- Ability to use Word and email.
- Ability to plan and organise own, and teams, workload.
Qualifications
- GCSE Maths and English or equivalent literacy and numeracy skills.
Additional Requirements
- The job holder must be aged 18 or over.
- There may be times when the Sunday Supervisor is working alone. They will need to comply with the retail Lone Working policy and procedures.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Expected hours: 6 per week
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free flu jabs
- Life insurance
- Sick pay
Work Location: In person
Charity Retail Sunday Supervisor in Hemel Hempstead employer: Willow Foundation
Contact Detail:
Willow Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Retail Sunday Supervisor in Hemel Hempstead
✨Tip Number 1
Get to know the charity and its mission! Before your interview, dive into Willow's objectives and activities. This will not only help you answer questions better but also show your genuine interest in the role.
✨Tip Number 2
Practice your retail scenarios! Think about situations you've faced in previous jobs and how you handled them. Be ready to share these experiences during your chat, especially those that highlight your ability to manage stock and support a team.
✨Tip Number 3
Show off your creative side! Since visual merchandising is key, prepare to discuss any ideas you have for making the shop more inviting. Bring along examples or even sketches if you're feeling bold!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Willow team right from the start.
We think you need these skills to ace Charity Retail Sunday Supervisor in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let your enthusiasm for Willow's mission shine through. Share why you care about the charity sector and how you can contribute to making a difference in the community.
Highlight Relevant Experience: Make sure to showcase any retail experience you have, especially if it involves managing teams or working with volunteers. We want to see how your background aligns with the responsibilities of the Sunday Supervisor role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us quickly understand your skills and how you fit into our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Willow Foundation
✨Know Your Charity
Before the interview, take some time to research Willow and its mission. Understand their objectives and how the charity impacts the community. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've maximised sales or improved customer experiences. Use metrics if possible, as numbers can really make your achievements stand out.
✨Demonstrate Team Spirit
As a Sunday Supervisor, you'll be working closely with volunteers. Share examples of how you've successfully led or motivated a team in the past. Emphasise your communication skills and ability to foster a positive environment.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling stock management or ensuring compliance with health and safety regulations. Prepare to discuss how you would approach these situations, showcasing your problem-solving skills.
