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- Tasks: Support the Shop Manager in running a charity shop and leading volunteers.
- Company: Join Willow Burn Hospice, a caring charity making a difference in the community.
- Benefits: Earn £12.36 per hour with flexible hours and holiday cover.
- Why this job: Be a positive ambassador for a cause that truly matters while gaining valuable experience.
- Qualifications: Leadership skills and a passion for retail and charity work.
- Other info: Opportunity to grow in a supportive environment with a dedicated team.
The predicted salary is between 12 - 16 £ per hour.
Location: Post will require cover across our shops in Stanley and Consett
Salary: £12.36 per hour (pay review pending)
Hours: 30 hours per week plus holiday cover. Will include some Saturdays.
Team Leader: Shop Manager
Derwentside Hospice Care Foundation – or Willow Burn Hospice as we are known locally – is currently seeking a Deputy Shop Manager to join our dedicated retail team. We are an independent charity delivering palliative and end of life care services to adults and their families across Derwentside and County Durham.
Responsibilities include:
- To promote the ideals of Willow Burn Hospice (WBH) and be a positive ambassador.
- Assist the Shop Manager in the effective operation of one of our shops and in particular the day-to-day running of the shop, optimising sales, maintaining effective stock levels, assisting with housekeeping and health and safety.
- Manage and train our dedicated shop volunteers, carry out all retail related administration and ensure WBH policies and procedures are adhered to at all times.
Closing Date: 20 February 2026
Please note, we reserve the right to close the application deadline early should we receive a high number of applications.
Have any Questions? Please contact us if you need anymore information. A member of the team will be happy to help.
Deputy Shop Manager in Lanchester employer: Willow Burn Hospice
Contact Detail:
Willow Burn Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager in Lanchester
✨Tip Number 1
Get to know the charity! Research Willow Burn Hospice and understand their mission. When you chat with them, show your passion for their cause – it’ll make you stand out as a candidate who truly cares.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your skills can help in managing the shop and training volunteers. We want you to be ready to impress with real-life examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Willow Burn Hospice.
We think you need these skills to ace Deputy Shop Manager in Lanchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about the ideals of Willow Burn Hospice and how you can be a positive ambassador for our cause.
Tailor Your CV: Make sure your CV is tailored to the Deputy Shop Manager position. Highlight any relevant experience in retail management or volunteer training, as this will show us you're the right fit for our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Willow Burn Hospice
✨Know Your Charity
Before the interview, take some time to research Willow Burn Hospice and its mission. Understand their values and how they impact the community. This will help you articulate why you're passionate about working there and how you can contribute as a Deputy Shop Manager.
✨Showcase Your Leadership Skills
As a Deputy Shop Manager, you'll be managing volunteers and assisting the Shop Manager. Prepare examples from your past experiences where you've successfully led a team or trained others. Highlight your ability to motivate and inspire those around you.
✨Demonstrate Retail Knowledge
Brush up on retail best practices, especially in charity shops. Be ready to discuss how you would optimise sales, manage stock levels, and maintain health and safety standards. Showing that you understand the unique challenges of charity retail will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready for them. Ask about the shop's current challenges or how they measure success. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
