Willmott Dixon is seeking a Service Desk Analyst to join the IT team on a 12-month fixed term contract. You will be the first point of contact for colleagues, providing IT support across multiple channels in a hybrid environment at Head Office, Letchworth Garden City and remote work.
You will handle incidents from initial contact to resolution, using best practice ITIL processes and contributing to knowledge articles to improve service quality.
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Hybrid IT Service Desk Analyst — Customer-Focused Support in Letchworth employer: Willmott Dixon
Willmott Dixon is an exceptional employer, offering a supportive and collaborative work environment that prioritises employee development and well-being. As a Principal Surveyor, you will benefit from a competitive salary and comprehensive benefits package, alongside opportunities for career advancement and training in the vibrant North London and East region. Our family ethos fosters strong relationships within teams and with clients, ensuring a fulfilling and rewarding experience in your role.
