At a Glance
- Tasks: Coordinate operations and maintenance documentation for construction projects across the South West.
- Company: Join Willmott Dixon, a leader in sustainable construction with a rich history.
- Benefits: Enjoy flexible working, competitive pay, and a range of lifestyle benefits.
- Other info: Be part of an inclusive team that values innovation and sustainability.
- Why this job: Make a real impact by ensuring high-quality handover information for customers.
- Qualifications: Experience in document control or administration within construction is essential.
The predicted salary is between 30000 - 40000 £ per year.
Willmott Dixon are recruiting for an Operations & Maintenance Coordinator to join our Wales & West region, based out of the Bristol office. You will enjoy a hybrid working arrangement and travel on occasion across our live construction sites which span from Cardiff and Bristol to Devon and Cornwall. This is a part-time role consisting of 22.5 hours per week.
The successful Operations & Maintenance Coordinator will contribute towards our goal for the "Perfect Product" to provide our customers with accurate and high-quality handover information, certification and completion documentation (O&M pack). Reporting to the Head of Customer Service and Quality, you will work alongside our site teams and Supply Chain to build Operations and Maintenance folders on all of our projects to ensure our customers receive all of the information they need about how their building has been constructed and what they need to do to maintain it.
Responsibilities:
- Contribute towards our goal for the "Perfect Product" to provide our customers with accurate and high-quality handover information, certification and completion documentation (O&M pack).
- Attend quality launch meetings on site to establish key project milestones and plan documentation schedule accordingly with relevant internal site teams.
- Build excellent working relationships with supply chain, our people and our customers to ensure correct information is collated and distributed.
- Liaise and coordinate with the responsible internal teams to check the information provided by the supply chain is correct.
- Act as the primary facilitator pushing the document collation process forward with both internal and external stakeholders, ensuring timely delivery of O&M pack ready for project completion and handover to the customer.
- Understand expectations and produce and deliver finalised O&M pack.
- Identify and drive continuous improvement opportunities within the O&M process, collaborating with regional counterparts across Willmott Dixon to enhance efficiency, particularly through the development of digital solutions in line with evolving customer expectations.
- Compile all documentation relating to Regulation 38 (Fire Safety Information) under the Building Regulations 2010, ensuring timely distribution to the appropriate authorising parties to maintain compliance.
- Develop and agree the Home User Guides (HUG) pack with the customer for our residential projects.
Essential and Desirable Criteria:
- Experience of working as a Document Controller, Information Controller, Information Manager, or Site Administrator in the construction industry with exposure and familiarity to construction-specific documents.
- Proactive approach to customer service.
- Proven experience of using Microsoft Office, SharePoint, Viewpoint for Projects (4P) or other common data environment (CDE) systems such as Dalux etc. (Essential).
- Ability to multitask, demonstrate resilience, and possess excellent time management capabilities in order to meet deadlines.
- Adept and confident with communicating to people at all levels of an organisation with willingness to travel across the business region when required to build relationships with internal and external stakeholders.
- Good level of education, including Maths & English (both written and spoken).
- Full UK Driving License (essential).
Additional Information:
In return for your hard work, we offer a competitive package that includes flexible benefits to suit your lifestyle and priorities. This includes an enhanced pension scheme, optional private medical insurance, life assurance, an Incentive Bonus, and Motor Expenditure Allowance (MEA) with a car scheme that will make us a market leader in sustainable company travel.
At Willmott Dixon, we provide an inclusive and flexible working environment for people to thrive in and are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme.
With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive.
Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Operations and Maintenance (O&M) Coordinator in Bristol employer: Willmott Dixon Group
Willmott Dixon is an exceptional employer, offering a flexible and inclusive work culture that prioritises employee well-being and professional growth. With a commitment to sustainability and community enhancement, employees enjoy competitive benefits including an enhanced pension scheme, private medical insurance, and opportunities for agile working. The Bristol office serves as a vibrant hub for collaboration across the Wales & West region, making it an ideal place for those seeking meaningful and rewarding employment in the construction industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Maintenance (O&M) Coordinator in Bristol
✨Tip Number 1: Get Hands-On at Local Job Fairs
Construction companies often attend local job fairs, so make sure to hit those up! Bring along your good vibes and don’t just drop off your CV – chat with recruiters, show your enthusiasm, and ask questions about their projects. You'd be surprised how much face-to-face interaction can make you stand out!
✨Tip Number 2: Tap into Trade Associations
Join local trade associations or industry communities related to construction. They often have member-exclusive job boards, networking events, and workshops where you can meet industry pros. Plus, showing that you're involved in these communities makes you more appealing as a candidate!
✨Tip Number 3: Showcase Your Skills online
Start a small blog or a social media page showcasing your construction projects or skills. Post photos of any work you've completed or share tips and tricks you’ve learned. This not only proves your expertise, but can also attract potential employers looking for talent just like you.
✨Tip Number 4: Diversify Your Search
Don't limit your search to just big construction firms! Look at local independent builders, renovation specialists, and even landscaping companies. Often, smaller outfits are more open to part-time workers and can provide great experience. Check out our website for opportunities at places like Willmott Dixon Group and keep your options wide!
We think you need these skills to ace Operations and Maintenance (O&M) Coordinator in Bristol
Some tips for your application 🫡
Show Off Your Relevant Skills:In the construction field, it's all about hands-on skills and experience. Make sure your CV highlights any relevant certifications, tools you’re skilled in, or even specific projects you've worked on. If you’ve got a CSCS card, don’t forget to mention it!
Tailor Your Cover Letter to the Role:When applying for a part-time role like this one at Willmott Dixon Group, your cover letter should reflect your willingness to learn and adapt in a dynamic environment. Talk about what interests you in construction and why this position caught your eye. We want to see your passion!
Mention Your Availability:Since this is a part-time role, clearly stating your availability in both your CV and cover letter will make it easier for Willmott Dixon Group to see if you fit their needs. Highlight when you can work and how flexible you are with shifts – it shows you're committed and ready to dive in.
Use a Straightforward Format:In construction, clarity is key. Use a simple, easy-to-read format for your CV, and make sure to list your experience in reverse chronological order. We want to quickly see your relevant experience and skills!
How to prepare for a job interview at Willmott Dixon Group
✨Understand Safety Standards
In the construction industry, safety is paramount. Brush up on safety regulations and industry standards that are relevant to the role you're applying for at Willmott Dixon Group. Be prepared to discuss how you'd incorporate these practices into your daily tasks.
✨Showcase Your Skills with Real Examples
When interviewing for a part-time construction role, it’s important to highlight your hands-on experience. Bring along examples of past projects, even if they're personal or school-related, to demonstrate your understanding of tools and techniques commonly used on site.
✨Flexibility and Teamwork
Part-time roles in construction often require adaptability and teamwork since you might be filling gaps when needed. Be ready to discuss how you’ve worked in teams before and how your availability can be an asset to Willmott Dixon Group.
✨Prepare for Practical Assessments
Some construction interviews may include a practical assessment to check your skills on the tools or methods relevant to the job. Practice common tasks before the interview and be mentally ready to demonstrate your abilities right there on the spot.
