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- Tasks: Support clients with technical advice on insurance wordings and improve contract clarity.
- Company: Join WTW, a diverse and inclusive company that values every employee's unique contributions.
- Benefits: Enjoy hybrid working options, flexibility, and a supportive team environment.
- Why this job: Be part of a dynamic team that values creativity and problem-solving in the insurance sector.
- Qualifications: Strong communication skills and a knack for detail are essential; knowledge of commercial insurance is a plus.
- Other info: We embrace diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
Description
Role: Wordings Technician – CRB
Business Unit: P&C Wordings / GB Retail Wordings Team
Location: Hybrid – Ipswich / London / Home (if preferred)
Principal Duties/Responsibilities:
- Provide technical advice and support to clients, client servicing / sales teams on Wordings related matters
- Provide comparisons between differing contract Wordings
- Identify improvements and recommend amendments to contract Wordings
- Apply technical wordings to real claim scenarios and identify any possible gaps in cover with solutions
- Self-manage, monitor and prioritise own work
- Update and maintain electronic wordings files
- Attend meetings with client / sales teams
- Attend client / insurer meetings when required
- Negotiate with Insurers (if required)
- Support the drafting or presentation of technical training (if required)
Qualifications
Top Competencies:
- Organising, time management and planning
- Evaluating and resolving challenges
- Self-development
- Focus on Customer/Client Servicing Teams’ requirements
- Adjusting to Change in a positive manner
- Building Relationships (internally and externally) at all levels
- Investigating Issues
- Problem Solving
- Proactivity
Skills:
- Good verbal and written communication skills
- Attention to detail
- Logical thinking skillset
- Respect, openness and honesty in a professional manner
- Ability to learn new processes and systems, and adapt to change
- Ability to prioritise and organise own workload / tasks
- Ability to work independently and as part of a team
- Ability to work under pressure and meet tight deadlines when required
- Imagination (to put self into a clients’ position to imagine claims scenarios to test cover)
- Ability to adapt communication / output to different recipients
- Negotiation (if required)
Knowledge
- Knowledge of commercial insurance(s)
- Knowledge of contract wordings / insurance coverages
Equal Opportunity Employer
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
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Wordings Specialist employer: Willis Towers Watson
Contact Detail:
Willis Towers Watson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wordings Specialist
✨Tip Number 1
Familiarise yourself with various contract wordings and insurance coverages. Understanding the nuances of different policies will help you stand out during discussions and demonstrate your expertise in the field.
✨Tip Number 2
Practice your negotiation skills, as they may come into play when dealing with insurers. Role-playing scenarios with a friend or colleague can help you feel more confident and prepared for real-life situations.
✨Tip Number 3
Network with professionals in the insurance industry, especially those who work in wordings or related areas. Attend industry events or join online forums to build connections that could lead to valuable insights and opportunities.
✨Tip Number 4
Stay updated on the latest trends and changes in commercial insurance. This knowledge will not only enhance your understanding but also show potential employers that you are proactive and committed to your professional development.
We think you need these skills to ace Wordings Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Wordings Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or projects where you provided technical advice, worked with contract wordings, or engaged in client servicing. Use specific examples to demonstrate your skills.
Showcase Communication Skills: Since good verbal and written communication skills are essential for this role, ensure your application is well-written and free of errors. Consider including a brief example of how you've effectively communicated complex information in the past.
Demonstrate Problem-Solving Abilities: Provide examples in your application that showcase your logical thinking and problem-solving skills. Discuss situations where you identified gaps in coverage or proposed improvements to contract wordings.
How to prepare for a job interview at Willis Towers Watson
✨Showcase Your Technical Knowledge
As a Wordings Specialist, it's crucial to demonstrate your understanding of commercial insurance and contract wordings. Be prepared to discuss specific examples where you've applied your knowledge to real claim scenarios, highlighting any gaps you identified and how you addressed them.
✨Emphasise Communication Skills
Good verbal and written communication skills are essential for this role. During the interview, make sure to articulate your thoughts clearly and concisely. You might also want to prepare examples of how you've effectively communicated complex information to clients or team members in the past.
✨Demonstrate Problem-Solving Abilities
The ability to evaluate and resolve challenges is key for a Wordings Specialist. Prepare to discuss specific instances where you've encountered issues related to contract wordings and how you approached finding solutions. This will show your proactive mindset and logical thinking skills.
✨Highlight Your Organisational Skills
Since the role requires self-management and prioritisation of tasks, be ready to share how you organise your workload. Discuss any tools or methods you use to stay on top of deadlines and manage multiple projects simultaneously, especially in a hybrid work environment.