Senior Pensions Analyst Controls Review

We are looking for a Senior Pensions Analyst – Control Review, a detail-oriented and proactive pensions professional with a strong understanding of controls and governance. You will bring the confidence to challenge existing processes and drive continuous improvement within a complex operational environment. The role has been established to support the implementation and ongoing delivery of the Redhill Core & Large Communities Control Framework. It provides independent oversight, assurance, and constructive challenge across scheme administration activities, ensuring key operational risks are identified, managed, and resolved in line with internal policies, scheme rules, and regulatory requirements.

Working under the guidance of an Administration or Operations Manager, you will collaborate closely with Team Leaders, Administration Managers, Operations Managers, and Offshore Leads to maintain robust control and governance across operations.

The Role

• Control Framework Delivery
  • Run and maintain the Control Framework activities across Redhill Core and Large administration teams.
  • Conduct monthly internal control reviews and periodic deep-dive testing.
  • Apply a risk-based and sample-based approach to reviews, targeting higher-risk schemes, processes or case types where appropriate.
• Monthly Control Reviews
  • Review completion and quality of monthly internal control checklists submitted by teams.
  • Validate accuracy of attestations through evidence checks and independent testing.
  • Ensure exceptions, Amber and Red items are clearly documented with appropriate next steps and timelines.
• Quality Assurance (QA) Testing
  • Perform independent QA testing on benefit calculations and administrative processes.
  • Review adherence to scheme rules, procedures and use of automated calculations.
  • Period deep-dive testing into manual calculations to validate accuracy of manual work, highlighting high-risk areas where appropriate.
  • Identify error trends, root causes and recurring issues.
  • Produce clear QA outputs with risk ratings and recommended actions.
• Scheme Administration Health Checks
  • Support annual scheme health checks covering calculation automation, procedure manuals and data quality.
  • Carry out targeted deep-dives to validate attestations and identify control gaps.
• Issue Management & Remediation
  • Liaise with team leaders, pensions specialists and administration managers to agree remediation actions and timelines.
  • Track progress and follow up on outstanding actions to closure.
  • Escalate persistent or material risks through agreed governance routes.
• Reporting & Governance
  • Produce clear monthly reporting on control outcomes, findings and themes.
  • Contribute to quarterly and annual governance reporting as required.
• Documentation & Evidence Management
  • Maintain robust audit-ready evidence for all reviews and testing performed.
  • Ensure documentation is stored in a central, access-controlled repository with appropriate version control.

Qualifications

• Strong experience in UK pension scheme administration (DB and/or DC).
• Detailed understanding of benefit calculations, scheme rules and administration processes.
• Experience of quality assurance, peer review or control-based activities.
• Ability to assess risk, identify issues and apply proportionate challenge.
• Strong written communication skills, with the ability to produce clear, factual and professional reports.
• Confidence in engaging with stakeholders at team leader, administration manager and operations manager level.
• High attention to detail and ability to work independently.
• Experience working with or overseeing offshore administration teams.
• Exposure to audit, compliance or risk management frameworks.
• Strong Excel and data analysis skills to support sampling and trend analysis.
• Awareness of current pensions regulatory expectations and best practice.

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com.