Rewards Associate Consultant

The WTW Rewards & Data Intelligence Practice is a leading provider of compensation, benefits and employment practices information to the global employer community. Covering more than 100 countries from our data centres across six continents, we annually compile reports on the remuneration, benefits and employment practices of local and multinational companies. Our portfolio of products and customised services helps organisations to:

• Develop cost-effective salary and benefit packages;
• Stay up-to-date with the latest HR developments;
• Ensure compliance with local laws and customs;
• Assess and compare the costs of employment within and across regions.

The Rewards Associate Consultant will be primarily providing survey and compensation consulting support to UK/EMEA Professional Services clients. The role will be assisting the growth and profitability of the unit by being responsible for:

• Client relationships among Legal, Accounting and wider Professional Sector firms - supporting, managing and growing the relationships, revenues, sales and survey participations.
• Assisting in various aspects of survey operations in support of the Professional Services Product Leader – including Launch, Data Quality, Analyses, Publications and Presentations.
• Delivering compensation based project work such as salary structure development, compensation and benefits reviews and conducting pay assessments and bespoke surveys.

Performance objectives are:

• Excellence: Continuously develop technical and consulting skills (e.g. selling and project management skills); ensure that survey project files are up-to-date and meet Excellence standards; increase efficiency by identifying ways to improve processes; assist survey product team with project management, data validations and survey reviews.
• Client: Conduct and support client presentations & forums; account manage survey clients, conduct job benchmarking and support their market data requirements; work with other consultants and the survey production team to deliver surveys and projects on time - and to meet or exceed client expectations by producing project plans and activity schedules, supporting job matching, pay assessments, compensation reviews, managing project correspondence, meeting notes, etc.
• Financial: Provide new and existing clients with survey pricing proposals; support and drive the revenue growth of allocated industry sector or surveys.
• People: Build strong relationships externally and internally and collaborate effectively on cross-functional teams; demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels; work closely with Customer Services teams for end to end account management.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a hybrid style, with a mix of remote, in-person and in office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and hybrid is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements.

Qualifications:

• Experience in data management or experience through survey or compensation consulting and be numerate with good data analysis and interpretation skills.
• Good organisational skills; planning and organising work efficiently, handling multiple projects and priorities.
• To be self-sufficient and manage own workload, asking for support as required and a good team player.
• Strong client relationship management skills with a dedication to quality and customer service.
• A good understanding of compensation and benefits issues and the broader HR environment.
• Excellent written and oral communication skills – comfortable communicating with senior management levels.
• Will have a good working experience with MS Excel, Word and PowerPoint and possibly have some experience working with databases or statistical software.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity. We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.

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