Senior Pensions Calculation Analyst in London

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. Our work touches the lives of millions of people. WTW Outsourcing Business is dedicated to helping our clients deliver excellent experience to the members of their pension schemes.

This is an exciting opportunity to join WTW's Outsourcing Business as a Senior Pension Calculation Analyst within the Business Solutions team of our Outsourcing Business Technology function. You'll work alongside a talented group of onshore and offshore specialists, supporting a diverse portfolio of Defined Benefit (DB) occupational pension schemes. As WTW continues to grow—partnering with some of the UK's largest pension schemes, delivering for LifeSight, supporting major insurers, and advancing our innovative OneDB proposition—you'll play a pivotal role in driving technical excellence, enhancing processes, and creating smarter, more efficient ways of working across our delivery model.

We're looking for someone with strong technical expertise in DB pensions, ideally with experience in areas such as manual calculations, automated calculations, complex calculations like barber period calculations, guaranteed minimum pensions (GMP), GMP Equalisation, and related complexities. You'll blend strategic thinking with hand‐on capability, taking the lead on complex work, guiding and mentoring colleagues, and helping shape scalable solutions for the future.

If you're ready to lead, collaborate with passionate professionals, and make a meaningful impact in the pensions industry—we'd love to hear from you.

Office location: You can be based in any of our offices across London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. This role follows a flexible hybrid model, with just one day per week or per month working in your nearest office.

The Role:

• Anticipating client needs (including short-term) and identifying practical solutions to calculation suites.
• Create tailored client solutions for complex service offerings to provide exceptional experiences to clients.
• Interact with third parties such as the scheme actuary and solicitors to clarify complex and technical queries.
• Build confidence in expressing ideas in conference calls or dealing with challenging situations.
• Providing an efficient, professional service to meet all client needs and to promote the WTW brand.
• Accountable for the delivery of all projects within your capacity.
• Work towards developing and optimizing end to end automation.
• Build on technical expertise/capabilities/skills and contribute towards measurable improvements.
• Contribute to the implementation of continuous improvement initiatives and single team culture to increase end to end automation efficiencies and results.

Qualifications:

• Strong background in UK occupational pensions.
• Self‐starter attitude and ability to work well within ambiguity.
• Adeptness at learning new technology and tools.
• Strong written and verbal communication skills.
• Strong ability to think through problems and implement solutions.
• Demonstrated ability to multi‐task and work on virtual teams.
• Process driven with ability to modify approach.
• Excellent time management and ability to meet deadlines.
• Working knowledge of MS Excel & Word.
• Good time management skills and the ability to organize and prioritize own workload.
• Problem solving and reasoning skills.
• Ability to work effectively as a self‐sustaining contributor or as part of a broader team.
• Experience establishing standards and procedures and advocate best practices.
• Strong Defined Benefit Knowledge, including historical knowledge of UK Pensions Legislation.

What we offer:

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle‐to‐work programme, dental and optical cover, critical illness protection, and much more.

Equal Opportunity Employer: We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com.