At a Glance
- Tasks: Mentor junior staff and manage DC pension scheme queries in a dynamic team.
- Company: Join a leading firm with a focus on employee wellbeing and growth.
- Benefits: 25 days leave, private healthcare, hybrid work, and volunteer opportunities.
- Other info: Enjoy a supportive environment with excellent career progression opportunities.
- Why this job: Make a real impact while developing your career in pensions administration.
- Qualifications: Experience in DC pension schemes and strong communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our Redhill office working hybrid. In this role, you will play a vital role in mentoring and checking the work of the Junior Pensions Administrators.
The Role
- Working within an administration team, servicing both member and client queries in relation to DC pension schemes.
- In conjunction with the Team Leader, ensure that all service level agreements and performance standards are achieved.
- Deputise in the absence of the Team Leader.
- Be a senior point of reference on technical issues and non-standard cases.
- Check and challenge work performed by less experienced associates and make sure that the requested work has been undertaken.
- Train, support and mentor junior associates and hold regular feedback sessions.
- Assist in more complex/project work when required including complaints.
- Continuously seek to identify areas where the service to clients/members could be improved and communicate findings to Team Leader.
- Ensure that targets and deadlines are met.
Qualifications
- Experience of administrating occupational pension schemes especially DC pension schemes.
- Experience of coaching and supporting less experienced associates.
- Excellent interpersonal skills to include good written and verbal communication.
- Good time management skills and the ability to organise and prioritise own workload.
- Able to work to a high level of accuracy.
- Customer and quality focused.
- Computer literate.
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You will receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email.
Senior DC Pensions Administrator in London employer: Willis Towers Watson
Join a dynamic team at our Redhill office as a Senior Pensions Administrator, where you will not only enhance your career but also contribute to a supportive work culture that prioritises employee growth and wellbeing. With a comprehensive benefits package including generous annual leave, private healthcare, and hybrid working options, we empower our employees to thrive both professionally and personally. Our commitment to mentorship and continuous improvement ensures that you will play a pivotal role in shaping the future of our administration team while enjoying unique perks like a volunteer day and an electric vehicle car scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Senior DC Pensions Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of DC pension schemes. Be ready to discuss your experience and how you've mentored others, as this will show you’re the right fit for a senior role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at StudySmarter where you can make a real impact in the pensions space!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Senior DC Pensions Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with DC pension schemes and any mentoring roles you've had, as this will show us you're a great fit for the Senior Pensions Administrator role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about pensions administration. Share specific examples of how you've supported junior associates or improved client services in the past. This is your chance to stand out!
Show Off Your Communication Skills:Since excellent written communication is key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet friendly. We want to see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Willis Towers Watson
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of DC pension schemes. Be ready to discuss specific examples from your experience, especially how you've handled complex cases or mentored junior staff. This will show that you're not just familiar with the basics but can also tackle the tricky stuff.
✨Show Off Your Coaching Skills
Since mentoring is a key part of this role, think of instances where you've successfully trained or supported less experienced colleagues. Prepare to share these stories during the interview, highlighting your approach and the positive outcomes that resulted from your guidance.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've identified areas for improvement in previous roles. Think about specific situations where you’ve implemented changes that enhanced service delivery or resolved client/member issues. This will showcase your proactive mindset and commitment to quality.
✨Practice Your Communication Skills
Excellent interpersonal skills are crucial for this position. Consider practising common interview questions with a friend or in front of a mirror. Focus on articulating your thoughts clearly and confidently, as well as demonstrating your ability to listen and engage effectively.
