Global Specialty – Senior PMO Specialist in London

We are looking for a Project Management Office (PMO) professional who is looking to take the next step in their career to become a trusted member of our Global Specialty consulting practice within the wider Insurance Consulting and Technology (“ICT”) line of business. The successful candidate will play an important role in managing and facilitating the lifecycle of our consulting projects and sales operations, working closely with the rest of the team and our clients.

The primary responsibilities of the PMO role will be to support the Global Specialty team in a project management capacity for both internal initiatives and external client consulting engagements as well as providing project management support to the Global Specialty management team. The Global Specialty team has a focus on networking and global coordination across ICT and WTW more widely, activities which the successful candidate will be expecting to get involved with. This role would suit somebody who enjoys working with multiple stakeholders on multiple projects and has outstanding organisational and communication skills.

As a Project Manager you will work beside some of the industry’s top thought leaders facilitating and implementing project solutions to challenges faced by the world’s leading insurers.

• Project management of consulting projects ranging in size and complexity, which might include an element of ICT technology implementation as required.
• Project management responsibilities might include (but not limited to) planning, monitoring and reporting on project plan, resources, dependencies and key risks.
• Attend external client meetings and deliver project management responsibilities.
• Liaise with client PM team where required.
• Prepare client-facing PM documentation e.g. project plan, project status reports, risks and issues lists, plan monitoring, fee updates, dashboards, PowerPoint presentations, etc.
• Contribute to client proposals (e.g. by carrying out cost / benefit analyses).
• Build and develop a market presence and profile.

• (Re)define, implement and run the Global Specialty Practice Operational framework, which includes, but not limited to pipeline management, campaign management and prioritization.
• Orchestration and reporting on the Global Specialty portfolio of initiatives.
• Build and run a tailored but simplified PMO function focused on establishing a series of key template RFP and project artefacts (e.g. Plans, RAID logs, reporting etc) leveraging currently available assets where appropriate.
• Management of key processes owned by the Global Specialty Practice, including the creation and updating of relevant artefacts, liaising with key stakeholders from within Global Specialty, the broader ICT and Willis.
• Working with the broader project team to create project budgets, including proactive tracking of costs during the project(s).

• Building strong relationships across all areas of ICT and the wider WTW network to facilitate the advancement of Global Specialty within the organization.
• Implement Project Management best practice and work with senior management to drive cultural changes within the broader ICT UK&I PC Practice.

What you’ll bring:

• Solid experience of delivering small to medium sized business change projects for a consulting firm or financial services organization, including producing quality deliverables on time and within budget. P&C insurance experience preferred.
• Excellent problem-solving skills with an ability to be adaptive and resourceful when presented with challenges.
• Very strong organizational and time management skills and an ability to coordinate different streams of activity across multiple stakeholders.
• A collaborative and ‘can do’ attitude with experience of fostering positive working relationships with diverse stakeholders whilst having the ability to hold stakeholders accountable.