At a Glance
- Tasks: Support clients with their professional indemnity insurance needs and deliver exceptional service.
- Company: Join a leading firm known for its commitment to client excellence and collaboration.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a pension scheme with matched contributions.
- Other info: Hybrid working options and a range of perks to enhance your career and wellbeing.
- Why this job: Make a real impact by helping clients navigate their insurance requirements in a supportive environment.
- Qualifications: Strong communication skills and a proven track record in client service are essential.
The predicted salary is between 30000 - 40000 £ per year.
This role will see the successful candidate join the Client Service Team. The team is tasked with supporting clients with a wide range of their professional indemnity insurance requirements, from preparing for renewal, through quoting and binding cover and to responding to day-to-day client enquiries.
The Role
- Understand, apply and where necessary, explain the Business Units (BU) policies and procedures.
- Ensuring that all documentation is accurate and WTW 'Client Excellence Model' compliant.
- Provide technical and subject matter expertise where required.
- Draw on expertise within specialist teams within the BU and across the group for clients as required.
- Understand the client's needs and assist Account Executives in delivering those needs.
- Manage compliant processing of contracts as per FCA and contract certainty requirements.
- Deliver end to end ongoing client service.
- Adhering to internal procedures and Compliance processes.
- Promote a respectful environment which adheres to company code of conduct and policies.
- Foster and maintain collaborative and professional relationships with WTW associates in Mumbai and elsewhere.
- Assist with the resolution of complex queries.
Qualifications
- Strong communication skills.
- Proven track record of delivering high levels of client service.
- Skilled at building effective relationships, at all levels, with clients, associates and insurers.
- Holds all regulatory licenses, permissions and technical or other requirements applicable under UK legislation and FCA rules and guidelines.
- Ability to represent the Practice and WTW with integrity and credibility.
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.
ATE Case Manager in London employer: Willis Towers Watson
WTW is an exceptional employer that prioritises the well-being and professional growth of its employees. With a robust benefits package including 25 days of annual leave, private healthcare, and a defined contribution pension scheme, employees are supported both personally and professionally. The collaborative work culture fosters strong relationships across teams, while hybrid working options and a commitment to community engagement through volunteer days make WTW a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land ATE Case Manager in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Willis Towers Watson). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Willis Towers Watson. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace ATE Case Manager in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Willis Towers Watson.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Willis Towers Watson. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Willis Towers Watson
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Willis Towers Watson to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Willis Towers Watson, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Willis Towers Watson's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
