Account Executive - Manufacturing Practice in London

Within GB Retail, the Manufacturing and Industrial Practice specialises in complex global manufacturing clients with deep experience in a number of sub-sectors including defence contracting, consumer brands, packaging, automotive, and food and beverage. This role offers the opportunity to join a large and diverse team of professionals working collaboratively toward a common goal with a focus on knowledge growth and personal development. We are seeking motivated candidates to help support our continued success over the longer term. If this is an environment that resonates, we would be delighted to hear from you.

The Role:

• You will be responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development.
• You will manage and develop client relationships, grow the portfolio within the business unit and support the conversion of prospects.
• Client Relationship Management: Understand the clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
• Business Development: Actively support the drive of the sales process and business area practice activity in relation to winning, retaining and developing profitable new clients.
• Placement Management: Work closely and maintain working relationships with market contacts, and the Broking Team, as required.
• Operational and Service Delivery: Lead and deliver the end-to-end ongoing client service, adhering to standardised policies, procedures and service standards whilst supporting the BU in accurate budgeting, forecasting and tracking of revenue.
• Provide feedback on corrective action required to retain clients or enhance process performance, actively supporting the implementation of any actions that are put in place.

What you’ll bring:

• Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis’ needs.
• Proven track record of delivering high levels of client service.
• Strong practical knowledge of account development and appropriate tools to achieve this aim.
• Experienced at new business sales process and track record of converting prospects to clients.
• Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists.
• Strong communication, negotiation and influencing skills.
• Experience of working with and adhering to processes and systems to support client service delivery.
• Preferably educated to a degree level.
• Preferably with professional qualifications of ACII or similar.

What we offer:

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer: We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.

Full time

Posting Date: 2026-07-31