Client Advocate in Leeds

Client Advocate in Leeds

Leeds Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Willis Towers Watson

At a Glance

  • Tasks: Drive client growth and manage accounts while collaborating with a dynamic team.
  • Company: Join WTW, a leader in client advocacy and business development.
  • Benefits: Enjoy 25 days leave, private healthcare, and hybrid working options.
  • Other info: Be part of a supportive community with excellent career growth opportunities.
  • Why this job: Make a real impact by connecting with local businesses and driving success.
  • Qualifications: Strong client relationship skills and a proven track record in business development.

The predicted salary is between 40000 - 50000 £ per year.

We are seeking a Client Advocate to join our GB Retail team. The position has two primary areas of responsibility. Firstly, as business developer taking responsibility to win new clients and support the Regional Director (RD) with the growth of the region. Secondly, as account director taking responsibility for the smooth running, growth and development of client accounts. You will retain a client book with the expected split of time to be 60/40 growth and development/client work. You will work with the business development team and be part of the sales community, working to develop your own prospects individually and alongside the team. You will be leading by example, ensuring that client service level standards and performance are consistent with agreed levels, flagging any concerns to the RD to enable them to step in and support as required.

The Role:

  • Working with the Regional Director and Business development team to develop opportunities with key prospects within the Northeast of England.
  • Developing own book of prospects.
  • Contributing to the sales strategy within the Northeast area.
  • Networking and meeting local/relevant business leaders in the community.
  • Active use and promotion of WTW on LinkedIn.
  • Collaborating with other WTW colleagues, lines of business and practice leaders to deliver the best WTW solutions to prospects possible.
  • Maintaining a personal portfolio of clients.
  • Being part of the Account Director community to utilise the full breadth of skills and experience from the broader WTW business, to connect WTW and deliver the best of WTW to our clients and our prospects and sharing best practice.

Qualifications:

What you’ll bring:

  • Excellent and proven client relationship and management skills.
  • Demonstrable track record in development and winning of prospects.
  • Strong leadership skills.
  • Excellent stakeholder management skills with the ability to influence within a complex environment.
  • Strong facilitation skills – able to use inclusive and collaborative styles to manage ambiguity, gain agreement and manage conflict.
  • Strong skills in problem solving.
  • High levels of business and financial acumen with an understanding of company strategy, operating environment and business objectives.
  • Strong communication, negotiating and influencing skills.
  • Strong awareness of compliance environment with thorough understanding of conduct risk.
  • A proactive ambassador for WTW in the external business community.

What we offer:

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer:

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com.

Client Advocate in Leeds employer: Willis Towers Watson

At WTW, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Client Advocate role in the Northeast of England not only provides competitive benefits such as 25 days of annual leave and a comprehensive health package but also encourages personal and professional growth through hybrid working options and community engagement opportunities. Join us to be part of a supportive team that values your contributions and empowers you to make a meaningful impact.

Willis Towers Watson

Contact Details:

Willis Towers Watson Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Advocate in Leeds

Tip Number 1

Get networking! Start connecting with local business leaders and potential clients in your area. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to people. Remember, it’s all about building those relationships!

Tip Number 2

Show off your skills! Use your LinkedIn profile to highlight your client relationship management experience and any successful projects you've led. Make sure your profile reflects the qualities WTW is looking for, so you stand out to recruiters.

Tip Number 3

Be proactive! Don’t wait for opportunities to come to you. Research potential clients and reach out with tailored proposals that showcase how you can help them grow. This shows initiative and a genuine interest in their success.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles we have available, including the Client Advocate position. Let’s get you started on this exciting journey!

We think you need these skills to ace Client Advocate in Leeds

Client Relationship Management
Business Development
Sales Strategy Development
Networking
Stakeholder Management
Leadership Skills
Facilitation Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Client Advocate role. Highlight your client relationship skills and any relevant experience in business development. We want to see how you can contribute to our team!

Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've successfully developed prospects or managed client accounts. Numbers and results speak volumes, so let us know what you've achieved!

Be Authentic:We love genuine personalities! When writing your application, let your true self shine through. Share your passion for client advocacy and how you can be a proactive ambassador for WTW.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!

How to prepare for a job interview at Willis Towers Watson

Know Your Clients

Before the interview, research the company’s existing client base and understand their needs. This will help you demonstrate your knowledge of client relationship management and show how you can contribute to winning new clients.

Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience, especially in managing teams or projects. Be ready to discuss how you've influenced stakeholders and resolved conflicts in previous roles, as this is crucial for a Client Advocate.

Network Like a Pro

Familiarise yourself with key business leaders in the Northeast area. Mention any relevant connections or networking experiences during the interview to illustrate your proactive approach to building relationships.

Demonstrate Problem-Solving Abilities

Think of specific challenges you've faced in client management and how you overcame them. Being able to articulate your problem-solving skills will show that you're equipped to handle the complexities of the role.