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- Tasks: Support clients in Marine Market Services and manage data quality for accurate reporting.
- Company: Join a leading firm with a commitment to client satisfaction and innovation.
- Benefits: Enjoy 25 days leave, private healthcare, and a pension scheme with matched contributions.
- Why this job: Be the first point of contact for clients and make a real impact in the marine industry.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Hybrid working options and a range of perks to support your career and wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a client-focused professional to support Marine Market Services across GB, North America, and London Market Lineslips. This role will act as the first point of contact for client queries, manage data quality from brokers, and ensure accurate and timely delivery of client reports.
The role:
- Acting as the first point of contact for client queries regarding services delivered under Marine Market Services contracts (covering GB and North America) or under London Market Lineslips.
- Preparation, collation and quality assurance of deliverables for clients.
- Reviewing data collected from GB and North America brokers and working closely with them to address any quality issues.
- Organising meetings with attendees from WTW and client organisations.
- Fielding ad hoc queries and requests from Clients and from the Marine Business Unit.
Qualifications - What you’ll bring:
- Comfortable in customer-facing situations.
- A focus on delivery.
- Attention to detail and a focus on quality.
- Good MS Office skills (Word & Excel) essential, knowledge of MS Access would be beneficial.
- Excellent communication skills.
What we offer:
Enjoy a benefits package designed to help you thrive, both professionally and personally. You will receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer: We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com.
Marine - Carrier Account Manager in Ipswich employer: Willis Towers Watson
Contact Detail:
Willis Towers Watson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marine - Carrier Account Manager in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the marine industry, especially those who work at WTW or similar companies. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to client management and data quality. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've ensured quality in past roles. Whether it's through reports or client interactions, we want to see how you’ve nailed it before.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Marine - Carrier Account Manager in Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in client-facing roles and data management. We want to see how your skills align with the Marine Market Services position, so don’t hold back!
Show Off Your Attention to Detail: Since this role requires a keen eye for quality, include examples in your application that demonstrate your attention to detail. Whether it’s a project you managed or reports you’ve prepared, let us know how you ensure accuracy.
Highlight Your Communication Skills: Effective communication is key in this role. Use your application to showcase instances where you’ve successfully communicated with clients or colleagues, especially in resolving queries or issues.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Willis Towers Watson
✨Know Your Marine Market
Familiarise yourself with the Marine Market Services and the specific regions mentioned in the job description. Understanding the nuances of GB, North America, and London Market Lineslips will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since this role involves being the first point of contact for clients, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or colleagues in the past, especially in customer-facing situations.
✨Attention to Detail is Key
Highlight your attention to detail by discussing past experiences where accuracy was crucial. You might want to prepare a few scenarios where you ensured data quality or delivered reports without errors, as this aligns perfectly with the job requirements.
✨Be Ready for Ad Hoc Queries
Think about potential ad hoc queries you might face in this role and prepare your responses. This could include questions about data management or client interactions. Demonstrating your problem-solving skills will impress the interviewers.