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For Companies At a Glance
- Tasks: Lead technical solutions and manage complex queries in a dynamic accounting environment.
- Company: Join a forward-thinking company with a strong focus on teamwork and innovation.
- Benefits: Enjoy 25 days annual leave, private healthcare, and a generous pension scheme.
- Other info: Hybrid working options and a supportive culture for personal and professional growth.
- Why this job: Make a real impact by resolving complex issues and mentoring others in your field.
- Qualifications: Strong technical knowledge and excellent communication skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking a specialist Bureaux expert providing high levels of technical leadership, facilitating complex query resolution, managing key metrics and having excellent relationships with Accounting Teams, Xchanging and Business Units. This role would be based at Ipswich with a minimum of 3 days in office presence.
The Role
- Provide technical solutions to issues
- Manage the metrics to ensure all action is taken to achieve these
- Management of B&DD positions, hands on as necessary to reduce the bad debt position
- Provide guidance in the recovery of funded positions
- Ensure ongoing relationships whilst providing clear liaison between BUs, A&S Ipswich and Mumbai and Xchanging
- Provide strong visibility within the BUs to facilitate resolution of queries
- Handle escalations, prioritising urgent activity
- Attend all relevant meetings to achieve successful outcomes
- Guide and support Mumbai on escalated issues, ensuring any training gaps are referred to the Team Leader so appropriate training can be given by the Tech Leader
- Provide mentoring / knowledge sharing to ensure all necessary colleagues are upskilled and understand the role of the Bureaux Team and how the Bureaux works
Qualifications
- Excellent technical knowledge of the Bureaux
- Ability to add value to the technical resolution of complex issues
- Superior and clear communication, with excellent verbal and written communication skills to enable direct negotiation of challenging and difficult issues at organisational levels
- Strong impact and influence skills, including the ability to remotely influence others to meet agreed targets
- Clear understanding of escalation procedures and effective business communication routes
- Good ability to plan and manage personal workload efficiently and effectively, correctly evaluating importance and prioritising accordingly
- Good working knowledge of internal and external processes
- Ability to identify opportunities for improvements to practices and procedures
- Experience of query and issue resolution
- Proficient use of standard office applications including Microsoft Outlook, Word, Excel and PowerPoint
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com
Bureau Accounting Relationship Manager in Ipswich employer: Willis Towers Watson
Contact Detail:
Willis Towers Watson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bureau Accounting Relationship Manager in Ipswich
✨Network Like a Pro
Get out there and connect with people in the industry! Attend networking events, join relevant online forums, and don’t be shy about reaching out to current employees at companies you’re interested in. Building relationships can open doors that a CV just can’t.
✨Ace the Interview
Prepare for your interviews by researching the company and understanding their values. Practice common interview questions and think of examples from your past experiences that showcase your skills. Remember, it’s not just about answering questions; it’s about showing how you can add value to their team.
✨Follow Up
After an interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you on their radar. A little follow-up can go a long way in making a lasting impression!
✨Apply Through Our Website
When you find a role that excites you, make sure to apply through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Bureau Accounting Relationship Manager in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your technical knowledge of Bureaux and any relevant experience you have in query resolution. We want to see how you can add value!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your superior communication skills and how you've successfully managed relationships in the past. Let us know why you're the perfect fit for this role.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues before. We love candidates who can demonstrate their ability to influence and negotiate effectively, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Willis Towers Watson
✨Know Your Bureaux Inside Out
Make sure you brush up on your technical knowledge of the Bureaux. Understand the common issues that arise and be ready to discuss how you've resolved similar problems in the past. This will show your expertise and confidence in handling complex queries.
✨Master Your Communication Skills
Since this role requires excellent verbal and written communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully negotiated challenging issues before, as this will demonstrate your ability to influence and manage relationships effectively.
✨Prioritise and Plan Like a Pro
Showcase your ability to manage your workload efficiently. Think about how you prioritise tasks and handle urgent activities. Be ready to share specific instances where your planning skills led to successful outcomes, especially in high-pressure situations.
✨Be Ready to Share Knowledge
This role involves mentoring and guiding others, so come prepared with examples of how you've shared your expertise in the past. Discuss any training initiatives you've been part of and how you’ve helped colleagues understand complex processes, which will highlight your leadership potential.