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For Companies At a Glance
- Tasks: Build and nurture relationships with insurance carriers while providing data analytics and reporting services.
- Company: Join WTW, a leader in the insurance industry, committed to inclusivity and diversity.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing client relationships and driving business success.
- Qualifications: Experience in client-facing roles, strong analytical skills, and excellent communication abilities.
- Other info: Collaborate with global teams and enjoy a dynamic, supportive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
Description
Summary: The Client Relationship Manager is responsible for building and fostering relationships with certain qualified Carriers that write the FINEX lines of business in Great Britain. As a part of the FINMAR Market Services (FMS) team, the Client Relationship Manager provides data analytics, carrier advocacy, pipeline management and reporting services to the Carriers, with the aim of helping them to improve their proposition, competitive edge and visibility. This is highly aligned with Group objectives as it involves revenue growth, market rationalisation, automated market selection (market match) and improved knowledge to support better client prospecting and service.
The Role:
- Building relationships with clients (being Carriers of FINEX insurance) and working closely with them to monitor and measure performance against agreed service levels for quoting, placement, policy production and claims service. It will also be necessary to regularly attend meetings with clients, for who detailed reports and analysis is provided on periodic basis.
- Gain an in-depth understanding of FINEX products and related insurance, working closely with the FINEX placing/claims teams to fully understand the client’s business, requirements and the services we provide and improve the proposition for the benefit of the FINEX team’s clients (Insurers).
- Analyse, interpret and present detailed analytical client reports.
- Build relationships with FINEX team colleagues in order to understand changes in strategy, challenges and provide advice on changes to client appetite as and when required.
- Build and develop relationships with FMS colleagues in Mumbai and Ipswich to monitor finances, manage budget and develop analytical data.
- Work closely with members of the FMS team worldwide to ensure integrity, accuracy and completeness of data and ensure a consistent global delivery of services.
Qualifications
What you\’ll bring
- Solid years industry experience in a client facing / broking role (preferable)
- Knowledge, or ability to quickly gain knowledge, of financial lines clients, markets and products
- Highly articulate and able to communicate and influence with confidence and credibility at all levels, delivery to suit audience and adjust behaviour to suit the political environment
- Client relationship focused with proven excellence in service delivery
- Ability to analyse, present and interpret detailed analytical data/client reports
- Deep understanding of Insurance principals, broking and underwriting
- Ability to drive conflict resolution without compromising client relationship
- Problem solving skills, innovative and creative with technical aptitude
- Ability to work autonomously or within a team, while working to tight deadlines
- Knowledge and understanding of industry specificmarket analysis systems and technologies
- Appreciation and understanding of multinational team structures and cultural nuances
- Must demonstrate attention to detail, with a high level focus on quality
- Excellent verbal and written communication skills, confident facilitator
- Flexible approach to undertake additional responsibilities within FMS as and when required
What We Offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You\’ll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com
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FINMAR Client Relationship Manager employer: Willis Towers Watson
Contact Detail:
Willis Towers Watson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FINMAR Client Relationship Manager
✨Tip Number 1
Networking is key! Get out there and connect with industry professionals, attend events, and join relevant online forums. The more people you know, the better your chances of landing that Client Relationship Manager role.
✨Tip Number 2
Show off your analytical skills! Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of reports or analyses you've done to the interview – it’ll show you mean business!
✨Tip Number 3
Practice your communication skills! As a Client Relationship Manager, you'll need to articulate complex ideas clearly. Role-play interviews with friends or use our resources to refine your pitch and ensure you can influence at all levels.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace FINMAR Client Relationship Manager
Some tips for your application 🫡
Know Your Audience: Before you start writing, take a moment to understand who you're addressing. Tailor your application to resonate with the values and goals of FINMAR. Show us that you get what we're about!
Be Clear and Concise: We love a good story, but keep it relevant! Make sure your application is straightforward and to the point. Highlight your experience and skills that directly relate to the Client Relationship Manager role.
Showcase Your Analytical Skills: Since this role involves data analytics, don’t shy away from showcasing your analytical prowess. Include examples of how you've used data to drive decisions or improve client relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Willis Towers Watson
✨Know Your FINEX Products
Before the interview, make sure you have a solid understanding of FINEX products and related insurance. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Build Rapport with Interviewers
Since the role is all about building relationships, practice how to establish rapport during the interview. Use active listening, maintain eye contact, and engage with your interviewers to create a connection that reflects your client relationship skills.
✨Prepare Analytical Insights
Be ready to discuss how you would analyse and present detailed client reports. Bring examples from your past experience where you successfully interpreted data to drive decisions or improve service delivery, showcasing your analytical prowess.
✨Showcase Problem-Solving Skills
Think of specific instances where you've resolved conflicts or challenges without damaging client relationships. Prepare to share these stories during the interview to demonstrate your problem-solving abilities and your commitment to client satisfaction.
