At a Glance
- Tasks: Manage client portfolios and handle inquiries about employee benefits via phone.
- Company: Join Willis Towers Watson, a leader in risk management and healthcare solutions.
- Benefits: Enjoy flexible working options and a supportive, inclusive environment.
- Other info: We value diversity and offer equal opportunities for all applicants.
- Why this job: Make a real impact by helping clients navigate their healthcare benefits and grow your career.
- Qualifications: Previous experience in a similar role is preferred; strong communication and analytical skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Description
Join a Leading Centre of Excellence in Health & Benefits
The Health and Benefits GB practice is a specialist centre of excellence, delivering expert consulting across health, wellbeing, and protection for corporate clients.
With a team of over 200 consultants and support professionals — including 20 qualified medical clinicians — we are at the forefront of designing, financing, and managing innovative, integrated health solutions tailored to meet each client’s unique needs.
Be part of a team that is shaping the future of workplace health and wellbeing, where expertise, collaboration, and impact come together.
The Role
As a healthcare consultant, provide lead healthcare consulting advice and support to a portfolio of corporate clients, consisting of both community and experience rated private medical insurance schemes, as well as other health related benefit programmes.
Clients
- Provide strategic consultative advice to clients around the design, delivery and ongoing management of their health-related benefit programmes.
- Interact effectively with vendors, clients and other stakeholders both internally and externally.
- Forming part of account teams, ensuring quality standards and deadlines are met at all times.
- Deliver on projects to meet or exceed client expectations.
Financial
- Meet chargeable hours targets.
- Meet sales targets in terms of developing existing client relationships and securing ‘new logo’ appointments.
People
- Build strong relationships internally and collaborate effectively.
- Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels.
- Ability to ask the right questions and seek help where appropriate.
Excellence
- Increase efficiency within client teams by identifying ways to improve processes.
- Analysis of data to draw conclusions and identify trends in a logical, systematic way.
- Conduct benchmarking studies and other research; provide value added analyses and summaries.
- Analyse and compare vendor products, services and contracts.
- Collate and prepare client deliverables.
Qualifications
What you’ll bring
- Technical knowledge regarding health-related benefit programmes, including private medical insurance as well as other areas such as dental, travel, health cash plans, personal accident and Employee Assistance Programmes.
- An understanding and appreciation of broader employee health, risk and wellbeing issues, ideally gained at a brokerage firm or insurance company.
- A consultative style.
- Well organised and detail oriented (e.g. being able to both plan and communicate efficiently).
- Strong written and verbal communication skills.
- Presentation skills.
- Flexibility and proven ability to diagnose and resolve issues, strong client service orientation.
- Ability to work both independently and on client teams and enjoy a fast-paced environment.
- Sense of accountability and ownership in delivering to clients.
- Self-starter and willingness to adapt to change.
- Interest and ability to think beyond the task at hand and understand how work fits into the broader landscape.
- Excellent Microsoft Office skills, particularly in Word, PowerPoint and Excel.
What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com
Employee Benefits Consultant- Healthcare employer: Willis Towers Watson
Willis Towers Watson is an exceptional employer, offering a dynamic work environment that prioritises employee growth and development. As an Employee Benefits Consultant in the healthcare sector, you will benefit from a supportive culture that encourages collaboration and innovation, while also enjoying flexible working arrangements that cater to your lifestyle. With a commitment to diversity and inclusion, this role provides a unique opportunity to make a meaningful impact on clients' lives while advancing your career in a leading global firm.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Benefits Consultant- Healthcare
✨Tip Number 1
Familiarise yourself with the latest trends in employee benefits and healthcare policies. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly changing industry.
✨Tip Number 2
Network with professionals in the insurance and employee benefits sector. Attend relevant webinars or local meetups to connect with potential colleagues and gain insights into the role, which can give you an edge when applying.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your experience in maintaining client satisfaction and securing renewals will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your understanding of compliance and regulatory requirements by researching current legislation related to employee benefits. Being able to speak confidently about these topics will show that you're serious about the role and its responsibilities.
We think you need these skills to ace Employee Benefits Consultant- Healthcare
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in employee benefits consulting and healthcare. Emphasise any previous roles where you've managed client portfolios or worked with insurance products.
Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of the role and the company. Mention specific skills like your ability to conduct market reviews and maintain client relationships, as these are crucial for the position.
Highlight Relevant Skills:In your application, focus on skills that align with the job description, such as strong communication, research abilities, and proficiency in CRM systems. Use examples from your past experiences to demonstrate these skills.
Show Enthusiasm for the Role:Express your motivation for applying to Willis Towers Watson and your interest in the employee benefits sector. Companies appreciate candidates who are genuinely excited about the opportunity and understand the industry.
How to prepare for a job interview at Willis Towers Watson
✨Know Your Products
Familiarise yourself with the employee benefits products and services offered by Willis Towers Watson. Be prepared to discuss how these can meet client needs and how you can effectively sell them.
✨Demonstrate Client Management Skills
Prepare examples from your previous experience that showcase your ability to manage client relationships, handle renewals, and identify growth opportunities. Highlight your interpersonal skills and how they contribute to client satisfaction.
✨Understand Compliance and Regulations
Brush up on relevant compliance and regulatory requirements such as FCA, FOS, DPA, and TCF. Being knowledgeable in these areas will show your commitment to maintaining high service standards and understanding client needs.
✨Showcase Your Research and Analytical Skills
Be ready to discuss how you gather data and conduct market reviews. Provide examples of how you've used research to identify business development opportunities and make informed recommendations to clients.
