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For Companies At a Glance
- Tasks: Provide exceptional client service and support across diverse industry sectors.
- Company: Join WTW, a leader in commercial insurance with a focus on inclusivity and collaboration.
- Benefits: Enjoy hybrid work options, career growth opportunities, and recognition for your achievements.
- Why this job: Experience a dynamic role with varied challenges and a supportive team culture.
- Qualifications: Strong client service skills and knowledge of commercial insurance are essential.
- Other info: Work from multiple locations including Ipswich, Manchester, and more.
The predicted salary is between 36000 - 60000 £ per year.
Description
Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive.
Why Join Us?
Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valued
Career Growth: Enjoy ample opportunities for professional development and career advancement.
Recognition and Rewards: Be recognized and rewarded for your hard work and achievements.
Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week.
Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff and Leeds
About the Role :
In this role, you\’ll provide outstanding client service and support to a diverse portfolio of new and existing clients across various exciting industry sectors, including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Leisure & Hospitality, Retail, and Professional Services. No two days are ever the same, offering you a variety of new challenges and opportunities to manage and develop relationships.
Key Responsibilities:
Client Relationship Management:Understand clients\’ business and risk management needs, establish and maintain active relationships with primary Stakeholders and decision-makers, and deliver profitable business solutions.
Placement Management:Optimize revenue from new and existing clients using a range of placement channels and markets.
Operational & Service Delivery:Communicate effectively with clients, colleagues, and markets to maximize service delivery levels.
Qualifications
The Requirements
What We\’re Looking For:
•Proven track record of delivering outstanding client service.
•Thorough technical knowledge of Commercial Insurance programmes including but not limited to Property Damage/Business Interruption, Liability, and Motor Insurance
•Strong communication, negotiation, and influencing skills.
•Ability to manage your workload and balance competing priorities.
•Team player who works effectively in various teams.
•Working towards or have gained a Dip CII or willing to do so.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
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Client Service Executive – Commercial Insurance employer: Willis Towers Watson
Contact Detail:
Willis Towers Watson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Executive – Commercial Insurance
✨Tip Number 1
Familiarise yourself with the specific insurance products mentioned in the job description, such as Property Damage and Liability Insurance. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in client service roles. Attend industry events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss specific situations where your communication and negotiation skills made a difference, as these are key attributes for this role.
✨Tip Number 4
Research the company culture at WTW and be prepared to discuss how your values align with theirs. Highlight your ability to work collaboratively and your commitment to inclusivity, as these are important aspects of their work environment.
We think you need these skills to ace Client Service Executive – Commercial Insurance
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Client Service Executive position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven track record in client service and any specific experience you have with Commercial Insurance products. Use concrete examples to demonstrate your expertise in managing client relationships and delivering solutions.
Showcase Communication Skills: Since strong communication is crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful negotiations or collaborations in your previous roles.
Express Your Interest in Professional Development: Mention your willingness to pursue further qualifications, such as the Dip CII, in your application. This shows your commitment to growth and aligns with the company's emphasis on career advancement and professional development.
How to prepare for a job interview at Willis Towers Watson
✨Showcase Your Client Service Passion
Make sure to express your enthusiasm for client service during the interview. Share specific examples of how you've gone above and beyond for clients in previous roles, as this will demonstrate your commitment to delivering outstanding service.
✨Demonstrate Technical Knowledge
Be prepared to discuss your understanding of Commercial Insurance programmes. Brush up on key areas like Property Damage, Business Interruption, and Liability Insurance, and be ready to explain how this knowledge can benefit the company and its clients.
✨Highlight Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly and confidently. Consider preparing a few scenarios where your communication skills helped resolve a client issue or improved a relationship.
✨Emphasise Team Collaboration
As a team player, it's important to convey your ability to work effectively with others. Share examples of successful collaborations from your past experiences, highlighting how you contributed to team goals and supported your colleagues.
