Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional client service and support across diverse industry sectors.
- Company: Join WTW, a leader in commercial insurance with a focus on inclusivity and collaboration.
- Benefits: Enjoy hybrid work options, career growth opportunities, and recognition for your achievements.
- Why this job: Experience a dynamic role with varied challenges and a supportive team culture.
- Qualifications: Strong client service skills and knowledge of commercial insurance are essential.
- Other info: Work from multiple locations including Ipswich, Manchester, and more.
The predicted salary is between 36000 - 60000 £ per year.
Description
Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive.
Why Join Us?
Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valued
Career Growth: Enjoy ample opportunities for professional development and career advancement.
Recognition and Rewards: Be recognized and rewarded for your hard work and achievements.
Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week.
Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff and Leeds
About the Role :
In this role, you\’ll provide outstanding client service and support to a diverse portfolio of new and existing clients across various exciting industry sectors, including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Leisure & Hospitality, Retail, and Professional Services. No two days are ever the same, offering you a variety of new challenges and opportunities to manage and develop relationships.
Key Responsibilities:
Client Relationship Management:Understand clients\’ business and risk management needs, establish and maintain active relationships with primary Stakeholders and decision-makers, and deliver profitable business solutions.
Placement Management:Optimize revenue from new and existing clients using a range of placement channels and markets.
Operational & Service Delivery:Communicate effectively with clients, colleagues, and markets to maximize service delivery levels.
Qualifications
The Requirements
What We\’re Looking For:
•Proven track record of delivering outstanding client service.
•Thorough technical knowledge of Commercial Insurance programmes including but not limited to Property Damage/Business Interruption, Liability, and Motor Insurance
•Strong communication, negotiation, and influencing skills.
•Ability to manage your workload and balance competing priorities.
•Team player who works effectively in various teams.
•Working towards or have gained a Dip CII or willing to do so.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
#J-18808-Ljbffr
Client Service Executive – Commercial Insurance employer: Willis Towers Watson
Contact Detail:
Willis Towers Watson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Executive – Commercial Insurance
✨Tip Number 1
Familiarise yourself with the specific insurance products mentioned in the job description, such as Property Damage and Liability. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the commercial insurance sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss specific situations where your communication and negotiation skills made a difference.
✨Tip Number 4
Research the various sectors mentioned in the job description, like Infrastructure and Retail. Understanding these industries will allow you to tailor your discussions and show how you can add value to clients in those areas.
We think you need these skills to ace Client Service Executive – Commercial Insurance
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the key responsibilities and qualifications required for the Client Service Executive position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven track record in client service and your technical knowledge of commercial insurance products. Use specific examples to demonstrate your ability to manage client relationships and deliver effective solutions.
Showcase Communication Skills: Since strong communication and negotiation skills are essential for this role, ensure that your application reflects your ability to communicate effectively. Consider including examples of successful negotiations or client interactions.
Express Your Interest in Professional Development: Mention your willingness to pursue further qualifications, such as the Dip CII, in your application. This shows your commitment to professional growth and aligns with the company's emphasis on career advancement.
How to prepare for a job interview at Willis Towers Watson
✨Showcase Your Client Service Skills
Prepare examples from your past experiences where you delivered exceptional client service. Highlight how you understood clients' needs and provided tailored solutions, as this role heavily focuses on client relationship management.
✨Demonstrate Technical Knowledge
Brush up on your knowledge of Commercial Insurance programmes, especially Property Damage, Business Interruption, Liability, and Motor Insurance. Be ready to discuss these topics in detail, as they are crucial for the position.
✨Exhibit Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Since the role requires effective communication with clients and colleagues, showcasing your ability to negotiate and influence will be key during the interview.
✨Emphasise Teamwork and Flexibility
Be prepared to discuss your experiences working in teams and how you manage competing priorities. The company values collaboration, so sharing examples of how you've worked effectively in diverse teams will resonate well.
