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For Companies At a Glance
- Tasks: Ensure reliability and performance of client services while collaborating with cross-functional teams.
- Company: Join a leading insurance consulting firm known for innovation and quality delivery.
- Benefits: 25 days annual leave, private healthcare, pension scheme, and hybrid working options.
- Why this job: Be part of a transformative team and make a real impact on technology solutions.
- Qualifications: Experience in Site Reliability Engineering or DevOps, with cloud service management skills.
- Other info: Flexible working arrangements and opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Join Insurance Consulting and Technology (ICT) during a transformative period aimed at enhancing customer and business value. You will be part of a high-performing team renowned for quality delivery, rapid development, and team spirit. This role will have the opportunity to help the team and product deal with exciting, complex and large-scale client propositions where observability will be essential and help transform how the product is designed and deployed.
You will join a cross-team guild of Site Reliability Engineers, which enables you to not only influence direction within your product family, but to also help shape how we handle observability and monitoring across ICT. This role is open to flexible and hybrid working arrangements, with presence in the Cambridge office a minimum of two days per week.
The Role
- Collaborate with cross-functional teams to ensure the reliability, availability, and performance of our client-facing services.
- Maintain and configure observability platforms such as Datadog.
- Proactive monitoring of production and other environments to ensure stability, availability, security and integrity.
- Design and implement automation and processes to improve the efficiency and effectiveness of the teams and other support functions.
- Engage with business stakeholders to gather requirements, address concerns, and provide updates on projects and system status.
- Contribute to the design, build and operational management of the services.
- Lead incident response, troubleshooting, and root cause analysis to mitigate and prevent future issues.
- Work closely with engineering, support and operations teams to upskill and promote knowledge transfer, producing training materials and articles.
- Participate in on-call rotation to provide support and ensure system uptime.
Qualifications
What you’ll bring:
- Solid hands-on experience as a Site Reliability Engineer or in a similar role (such as DevOps).
- Familiarity with managing cloud-based services (ideally Azure), including observability, monitoring, scaling, and security.
- Hands-on use of observability tools such as Datadog (or similar).
- Knowledge of automation, scripting (Python or PowerShell), and Infrastructure as Code (e.g., Terraform, Pulumi, ARM Templates, or Bicep).
- Experience with Azure DevOps Pipelines (or similar).
- Strong interpersonal, verbal, and written communication skills.
- Ability to coach, mentor, and share knowledge with others.
- Experience collaborating with external clients and cross-functional teams.
- Customer-focused, with strong problem-solving skills.
Other highly desirable, but not essential skills are:
- Azure certifications, such as Azure Administrator, Azure Developer, or Azure DevOps Engineer.
- Experience with containerization and orchestration (Docker, Kubernetes).
- Familiarity with programming languages such as C#.
- Knowledge of Configuration as Code tools (e.g., Puppet, Ansible).
What we offer:
Enjoy a benefits package designed to help you thrive, both professionally and personally. You will receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com.
Site Reliability Engineer in Cambridge employer: Willis Towers Watson
Contact Detail:
Willis Towers Watson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the company's tech stack. Be ready to discuss how your experience with tools like Datadog and Azure can help them achieve their goals.
✨Tip Number 3
Show off your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in previous roles, especially those related to reliability and observability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Site Reliability Engineer in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Site Reliability Engineer role. Highlight your hands-on experience with cloud services and observability tools like Datadog, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about Site Reliability Engineering. Share specific examples of how you've tackled challenges in previous roles, especially those related to automation and monitoring.
Showcase Your Communication Skills: Since this role involves collaboration with cross-functional teams, make sure to demonstrate your strong interpersonal and communication skills in your application. We want to see how you can engage with stakeholders and share knowledge effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Willis Towers Watson
✨Know Your Tech Inside Out
Make sure you’re well-versed in the tools and technologies mentioned in the job description, especially Datadog and Azure. Brush up on your scripting skills in Python or PowerShell, and be ready to discuss how you've used these in past projects.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Be ready to walk through your thought process during incident response or troubleshooting scenarios, as this will demonstrate your ability to handle real-world challenges.
✨Engage with Cross-Functional Teams
Highlight your experience collaborating with different teams. Discuss how you’ve gathered requirements from stakeholders and how you’ve communicated updates effectively. This shows that you can work well in a team-oriented environment, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to observability and monitoring. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values and work style.
