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- Tasks: Support a major front-office programme by analysing and documenting business requirements.
- Company: Join a leading insurance firm focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on personal development and teamwork.
- Why this job: Make a real impact in the insurance industry while developing your analytical skills.
- Qualifications: Experience as a Business Analyst in insurance or reinsurance, with strong stakeholder engagement skills.
The predicted salary is between 55000 - 65000 £ per year.
We are seeking an experienced Business Analyst (BA) to support a major front-office delivery programme. This multi-workstream initiative will deliver a combination of new tools, systems, and business processes tailored for Specialty Brokers operating across London and Bermuda.
Key Responsibilities
- Requirements & Analysis: Work closely with the Programme Lead, Project Manager, and front-office Specialty Brokers to elicit, analyse, and document business and system requirements. Facilitate workshops, interviews, and structured walkthroughs to understand current pain points, process gaps, and future-state needs. Translate business requirements into clear, concise documentation for technology teams and external vendors.
- Process & Documentation: Create detailed process maps, user journeys, and operating transitions to support solution design and decision-making. Contribute to business cases, functional specifications, user stories, acceptance criteria, and other programme artefacts as required. Maintain documentation throughout the project lifecycle, ensuring accuracy, version control, and alignment with programme standards.
- Solution Delivery Support: Support the assessment of tactical and strategic solution options, contributing analytical insight and structured evaluation. Assist with vendor engagement, system configuration oversight, and validation of functional designs. Collaborate with testing resources to define UAT scenarios, support execution, and triage defects.
- Stakeholder Engagement: Act as a liaison between brokers, analytics, operations, and technology partners. Communicate progress, risks, and issues to programme leadership and stakeholders in a clear, timely manner. Build strong relationships with operational and front-office colleagues to ensure solutions are practical, efficient, and well-adopted.
- Implementation & Change Support: Assist in preparing training materials, operational guides, and reference documentation. Support change management activities, including communications, readiness assessments, and post-deployment feedback loops. Provide hands-on support during solution rollout and early life support phases.
Essential Skills & Experience:
- Proven experience as a Business Analyst within insurance or reinsurance broking, ideally in Specialty or London Market environments.
- Strong understanding of broker front-office processes such as placement, quoting, endorsements, and document production.
- Demonstrable experience producing process maps, requirements documentation, and user stories.
- Excellent stakeholder engagement skills, with the ability to work closely with front-office teams.
- Strong analytical skills with a structured, methodical approach to problem-solving.
Desirable:
- Experience in start-up or build-out environments within insurance or financial services.
- Knowledge of Broking, Slip/Quote systems, CRM platforms, or document management tools.
Personal Attributes:
- Proactive, collaborative, and comfortable working in a fast-paced, evolving environment.
- Confident communicator able to simplify complex issues and present information clearly.
- Detail-oriented with a strong sense of ownership and accountability.
- Adaptable and solutions-focused with the ability to work across multiple workstreams.
Business Analyst – Front Office Programme in London employer: Willis Re
Contact Detail:
Willis Re Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst – Front Office Programme in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage with others, the better your chances of hearing about job openings before they’re even advertised.
✨Ace the Informational Interview
Don’t be shy to reach out for informational interviews. It’s a great way to learn about the company culture and the role while making a good impression. Plus, it shows you’re genuinely interested in the position and willing to put in the effort.
✨Showcase Your Skills
When you get the chance to meet potential employers, make sure to highlight your relevant skills and experiences. Use real examples from your past work that demonstrate how you can add value to their team. We want to see how you can make an impact!
✨Apply Through Our Website
Remember, applying through our website gives you a direct line to us! It’s the best way to ensure your application gets seen by the right people. So, don’t hesitate – get your application in and let’s get the conversation started!
We think you need these skills to ace Business Analyst – Front Office Programme in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a Business Analyst, especially in the insurance or reinsurance sectors. We want to see how your skills align with our needs for the front-office delivery programme.
Showcase Your Analytical Skills: In your application, emphasise your strong analytical skills and structured approach to problem-solving. We love candidates who can demonstrate their ability to translate complex business requirements into clear documentation.
Engage with Stakeholders: Highlight any experience you have in stakeholder engagement. We’re looking for someone who can build strong relationships with brokers and operational teams, so share examples of how you've successfully communicated progress and managed expectations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Willis Re
✨Know Your Business Analysis Basics
Brush up on your business analysis fundamentals, especially in the context of insurance and reinsurance. Be ready to discuss how you’ve previously elicited and documented requirements, as well as how you’ve facilitated workshops or interviews to gather insights from stakeholders.
✨Showcase Your Process Mapping Skills
Prepare to talk about your experience with creating process maps and user journeys. Bring examples of your work that demonstrate your ability to translate complex processes into clear documentation, as this will be crucial for the role.
✨Engage with Stakeholders
Highlight your stakeholder engagement skills during the interview. Share specific instances where you’ve built strong relationships with brokers or operational teams, and how you’ve communicated progress and issues effectively to ensure alignment.
✨Be Ready for Problem-Solving Scenarios
Expect to tackle some problem-solving scenarios during the interview. Prepare to discuss your analytical approach and how you’ve evaluated solution options in past projects, showcasing your structured methodology and adaptability in fast-paced environments.