At a Glance
- Tasks: Support HR operations and manage employee lifecycle administration with precision.
- Company: Join a diverse and inclusive team at Willis Re in Ipswich.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Great chance to develop your HR skills in a supportive environment.
- Why this job: Make a real impact on employee experiences and HR processes.
- Qualifications: Strong understanding of HR processes and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ipswich (Hybrid)
Reporting Line: Head of HR Operations
The Role
To provide efficient and accurate HR administrative support across the employee lifecycle, ensuring high-quality service delivery to employees and managers. The role supports HR operations, maintains data integrity in HR systems, and contributes to process improvements for our expanding Global workforce.
Key Responsibilities
- Worker Lifecycle Administration
- Manage HR administration across the full employee lifecycle:
- Onboarding (contracts, offer letters, right-to-work checks, pre-employment screening)
- Changes (promotions, salary reviews, transfers)
- Offboarding (leavers, exit documentation)
- Ensure all employee records are accurate and up to date in HR systems
- Produce employment-related documentation in line with company policies
- Coordinate the onboarding process for contingent workers, contractors and third-party suppliers
- Act as a key point of contact for candidates and hiring managers to facilitate a smooth onboarding experience
- Liaise with internal teams (e.g. IT, Facilities, Security) and external providers to ensure timely system access, equipment allocation and building access for new joiners
- Monitor onboarding progress and follow up on outstanding actions to ensure all pre-start requirements are met
- Coordinate and deliver HR induction sessions for new joiners, ensuring a positive and informative first-day experience
- Prepare and update induction materials to reflect current policies, benefits and organisational updates
- HR Systems & Data Management
- Maintain and update the HRIS (Workday) with a high level of accuracy
- Run regular audits to ensure data integrity and compliance
- Generate standard HR reports (headcount, attrition, absence, etc.)
- Support system testing, updates, and improvements
- Payroll & Benefits Support
- Provide administrative support for payroll processes:
- Prepare and validate monthly payroll inputs
- Liaise with payroll team/providers to resolve discrepancies
- Support benefits administration (e.g. pensions, healthcare, life assurance)
- Respond to employee queries related to pay and benefits
- Employee & Manager Support
- Act as a key point of contact for day-to-day HR queries
- Provide guidance on HR policies, processes, and procedures
- Escalate complex employee relations issues to HR Business Partners
- Compliance & Governance
- Ensure HR processes comply with UK employment law and internal policies
- Maintain employee files and documentation in line with GDPR requirements
- Support audits and compliance checks
- Process Improvement & Projects
- Identify opportunities to improve HR processes and efficiency
- Support HR projects (e.g. system implementation, policy updates, employee engagement initiatives)
- Contribute to standardising of global HR processes
About You
- Strong understanding of HR processes and the employee lifecycle
- Experience working with Workday HRIS (desired)
- High attention to detail and strong organisational skills
- Ability to manage multiple priorities and meet deadlines
- Strong communication and stakeholder management skills
- Good Excel and data handling skills
- Experience supporting payroll or benefits processes
- Understanding of UK employment law basics
- CIPD Level 3 or working towards Level 5
Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at talentacquisition@willisre.com
HR Operations Administrator in Ipswich employer: Willis Re
Willis Re is an exceptional employer that prioritises a diverse and inclusive work environment, offering employees the opportunity to engage in meaningful work that drives strategic growth in the reinsurance sector. With a strong focus on professional development, employees benefit from advanced analytical resources and collaborative teamwork, ensuring they are well-equipped to excel in their roles while fostering strong relationships with clients and global reinsurers. Located in a dynamic market, Willis Re provides a unique platform for career advancement and innovation in risk management.
