At a Glance
- Tasks: Support HR operations and manage employee lifecycle administration with precision.
- Company: Join a diverse and inclusive team at Willis Re in Ipswich.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Great chance to develop your HR skills in a supportive environment.
- Why this job: Make a real impact on employee experiences and HR processes.
- Qualifications: Strong understanding of HR processes and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ipswich (Hybrid)
Reporting Line: Head of HR Operations
The Role
To provide efficient and accurate HR administrative support across the employee lifecycle, ensuring high-quality service delivery to employees and managers. The role supports HR operations, maintains data integrity in HR systems, and contributes to process improvements for our expanding Global workforce.
Key Responsibilities
- Worker Lifecycle Administration
- Manage HR administration across the full employee lifecycle:
- Onboarding (contracts, offer letters, right-to-work checks, pre-employment screening)
- Changes (promotions, salary reviews, transfers)
- Offboarding (leavers, exit documentation)
- Ensure all employee records are accurate and up to date in HR systems
- Produce employment-related documentation in line with company policies
- Coordinate the onboarding process for contingent workers, contractors and third-party suppliers
- Act as a key point of contact for candidates and hiring managers to facilitate a smooth onboarding experience
- Liaise with internal teams (e.g. IT, Facilities, Security) and external providers to ensure timely system access, equipment allocation and building access for new joiners
- Monitor onboarding progress and follow up on outstanding actions to ensure all pre-start requirements are met
- Coordinate and deliver HR induction sessions for new joiners, ensuring a positive and informative first-day experience
- Prepare and update induction materials to reflect current policies, benefits and organisational updates
- HR Systems & Data Management
- Maintain and update the HRIS (Workday) with a high level of accuracy
- Run regular audits to ensure data integrity and compliance
- Generate standard HR reports (headcount, attrition, absence, etc.)
- Support system testing, updates, and improvements
- Payroll & Benefits Support
- Provide administrative support for payroll processes:
- Prepare and validate monthly payroll inputs
- Liaise with payroll team/providers to resolve discrepancies
- Support benefits administration (e.g. pensions, healthcare, life assurance)
- Respond to employee queries related to pay and benefits
- Employee & Manager Support
- Act as a key point of contact for day-to-day HR queries
- Provide guidance on HR policies, processes, and procedures
- Escalate complex employee relations issues to HR Business Partners
- Compliance & Governance
- Ensure HR processes comply with UK employment law and internal policies
- Maintain employee files and documentation in line with GDPR requirements
- Support audits and compliance checks
- Process Improvement & Projects
- Identify opportunities to improve HR processes and efficiency
- Support HR projects (e.g. system implementation, policy updates, employee engagement initiatives)
- Contribute to standardising of global HR processes
About You
- Strong understanding of HR processes and the employee lifecycle
- Experience working with Workday HRIS (desired)
- High attention to detail and strong organisational skills
- Ability to manage multiple priorities and meet deadlines
- Strong communication and stakeholder management skills
- Good Excel and data handling skills
- Experience supporting payroll or benefits processes
- Understanding of UK employment law basics
- CIPD Level 3 or working towards Level 5
Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at talentacquisition@willisre.com
HR Operations Administrator in Ipswich employer: Willis Re
Willis Re is an exceptional employer located in Ipswich, offering a hybrid work environment that promotes flexibility and work-life balance. With a strong commitment to employee development, we provide numerous growth opportunities and foster a collaborative culture where diversity and inclusion are at the forefront. Join us to be part of a dynamic team dedicated to delivering high-quality HR support while contributing to meaningful process improvements for our global workforce.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Administrator in Ipswich
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Willis Re!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Willis Re.
We think you need these skills to ace HR Operations Administrator in Ipswich
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Willis Re. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Willis Re and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Willis Re. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Willis Re's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Willis Re
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Willis Re.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Willis Re will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Willis Re and how you would contribute to adapting HR strategies.
