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- Tasks: Support a major front-office programme by analysing and documenting business requirements.
- Company: Join a leading insurance firm focused on innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on personal development and teamwork.
- Why this job: Make a real impact in the insurance industry while developing your analytical skills.
- Qualifications: Experience as a Business Analyst in insurance or reinsurance, with strong stakeholder engagement skills.
The predicted salary is between 55000 - 65000 £ per year.
We are seeking an experienced Business Analyst (BA) to support a major front-office delivery programme. This multi-workstream initiative will deliver a combination of new tools, systems, and business processes tailored for Specialty Brokers operating across London and Bermuda.
Key Responsibilities
- Requirements & Analysis: Work closely with the Programme Lead, Project Manager, and front-office Specialty Brokers to elicit, analyse, and document business and system requirements. Facilitate workshops, interviews, and structured walkthroughs to understand current pain points, process gaps, and future-state needs. Translate business requirements into clear, concise documentation for technology teams and external vendors.
- Process & Documentation: Create detailed process maps, user journeys, and operating transitions to support solution design and decision-making. Contribute to business cases, functional specifications, user stories, acceptance criteria, and other programme artefacts as required. Maintain documentation throughout the project lifecycle, ensuring accuracy, version control, and alignment with programme standards.
- Solution Delivery Support: Support the assessment of tactical and strategic solution options, contributing analytical insight and structured evaluation. Assist with vendor engagement, system configuration oversight, and validation of functional designs. Collaborate with testing resources to define UAT scenarios, support execution, and triage defects.
- Stakeholder Engagement: Act as a liaison between brokers, analytics, operations, and technology partners. Communicate progress, risks, and issues to programme leadership and stakeholders in a clear, timely manner. Build strong relationships with operational and front-office colleagues to ensure solutions are practical, efficient, and well-adopted.
- Implementation & Change Support: Assist in preparing training materials, operational guides, and reference documentation. Support change management activities, including communications, readiness assessments, and post-deployment feedback loops. Provide hands-on support during solution rollout and early life support phases.
Essential Skills & Experience:
- Proven experience as a Business Analyst within insurance or reinsurance broking, ideally in Specialty or London Market environments.
- Strong understanding of broker front-office processes such as placement, quoting, endorsements, and document production.
- Demonstrable experience producing process maps, requirements documentation, and user stories.
- Excellent stakeholder engagement skills, with the ability to work closely with front-office teams.
- Strong analytical skills with a structured, methodical approach to problem-solving.
Desirable:
- Experience in start-up or build-out environments within insurance or financial services.
- Knowledge of Broking, Slip/Quote systems, CRM platforms, or document management tools.
Personal Attributes:
- Proactive, collaborative, and comfortable working in a fast-paced, evolving environment.
- Confident communicator able to simplify complex issues and present information clearly.
- Detail-oriented with a strong sense of ownership and accountability.
- Adaptable and solutions-focused with the ability to work across multiple workstreams.
Business Analyst – Front Office Programme employer: Willis Re
Contact Detail:
Willis Re Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst – Front Office Programme
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage with others, the better your chances of hearing about job openings before they’re even advertised.
✨Ace the Interview
Prepare for your interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers – it helps you showcase your experience clearly and effectively!
✨Showcase Your Skills
Don’t just talk about your skills; demonstrate them! Bring examples of your work, like process maps or user stories, to the interview. This will help you stand out and show that you’re ready to hit the ground running.
✨Apply Through Our Website
We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team!
We think you need these skills to ace Business Analyst – Front Office Programme
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Analyst. Highlight your experience in insurance or reinsurance broking, especially in front-office processes. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our front-office delivery programme. Share specific examples of your past work that relate to the key responsibilities outlined in the job description.
Showcase Your Analytical Skills: As a Business Analyst, your analytical prowess is crucial. In your application, mention any tools or methodologies you’ve used to analyse business requirements and document processes. We love seeing structured approaches to problem-solving!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Willis Re
✨Know Your Business Analysis Basics
Brush up on your business analysis fundamentals, especially in the context of insurance and reinsurance broking. Be ready to discuss how you’ve previously elicited and documented requirements, as well as how you’ve facilitated workshops or interviews to gather insights.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples that highlight your ability to build strong relationships with stakeholders. Think about times when you communicated progress or resolved issues effectively, and be ready to share these stories during the interview.
✨Demonstrate Your Analytical Approach
Be prepared to discuss your structured, methodical approach to problem-solving. Bring examples of how you've assessed solution options or contributed analytical insights in past projects, particularly in fast-paced environments.
✨Familiarise Yourself with Tools and Processes
Research the specific tools and systems mentioned in the job description, like CRM platforms or document management tools. Showing familiarity with these will demonstrate your proactive nature and readiness to hit the ground running.