At a Glance
- Tasks: Manage payroll and benefits across multiple countries, ensuring accuracy and compliance.
- Company: Join a global leader in HR operations with a focus on employee experience.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team making a real impact on employee satisfaction worldwide.
- Qualifications: Experience in payroll administration and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ipswich (Hybrid)
Reporting Line: Head of HR Operations
Key Responsibilities
- Support end-to-end payroll processing across multiple jurisdictions (UK, EMEA, APAC, Americas as applicable)
- Coordinate with in-country payroll providers and vendors to ensure timely and accurate payroll delivery
- Collate, validate, and submit payroll inputs including starters, leavers, and employee lifecycle changes
- Process compensation changes, allowances, bonuses, and commissions
- Handle absence and statutory payments in line with local legislation
- Review and validate payroll outputs, reconciliations, and reports across regions
- Ensure compliance with local tax, social security, and employment regulations
- Support global payroll calendar management and governance processes
- Assist with year-end activities such as local filings, tax returns, and employee reporting
Benefits Administration
- Administer and coordinate employee benefits programmes across multiple countries, including pension and retirement schemes
- Administer private medical, insurance benefits, life assurance, and income protection
- Administer regional or country-specific benefits
- Partner with brokers and vendors to manage enrolments, renewals, and changes
- Track eligibility, participation, and costs across global benefits programmes
- Ensure compliance with local legislation and global benefits strategy
- Support the communication and rollout of new benefits to employees, ensuring clarity, accuracy and a positive employee experience
Vendor & Stakeholder Management
- Act as a key contact for global payroll providers and benefits vendors
- Build strong relationships with Finance, HR Business Partners, and local market teams
- Support issue resolution and escalation management across regions
- Participate in vendor performance reviews and continuous improvement initiatives
Compliance & Reporting
- Ensure adherence to global controls, SOX (if applicable), GDPR, and local regulatory requirements
- Maintain accurate payroll and benefits records across systems
- Support internal and external audits across multiple jurisdictions
- Produce global and regional payroll and benefits reporting, including headcount, costs, and variances
Employee Support
- Provide first-line support for global payroll and benefits queries
- Respond to employee queries across regions in a timely and professional manner
- Support employees in understanding payslips, deductions, and benefits offerings
Systems, Projects & Process Improvement
- Maintain data integrity across HRIS and payroll platforms (e.g., Workday)
- Support system implementations, upgrades, and global payroll/benefits projects
- Identify and drive standardisation, automation, and process improvement initiatives
- Contribute to global payroll and benefits policies, procedures, and documentation
- Support the communication and rollout of new benefits to employees, ensuring clarity, accuracy and a positive employee experience
About You
- Experience in payroll administration across multiple countries or regions
- Understanding of global payroll concepts and local compliance requirements
- Experience administering employee benefits across more than one geography
- Strong analytical and problem-solving skills
- High attention to detail and accuracy
- Strong stakeholder management and communication skills
- Experience working with global payroll vendors (e.g., CloudPay)
- Knowledge of UK payroll (HMRC) plus exposure to additional jurisdictions
- Experience with global HRIS platforms (e.g., Workday)
- CIPP qualification or equivalent (or working towards)
We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at talentacquisition@willisre.com.
Payroll and Benefits Administrator in Suffolk employer: Willis Re (UK) Limited
Join a dynamic and inclusive team in Ipswich as a Payroll and Benefits Administrator, where you will play a crucial role in supporting global payroll processes and employee benefits administration. Our hybrid work culture promotes flexibility and collaboration, while our commitment to employee growth ensures you have access to continuous learning opportunities and professional development. With a focus on compliance and innovation, we foster a supportive environment that values your contributions and encourages meaningful engagement across diverse regions.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll and Benefits Administrator in Suffolk
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Willis Re (UK) Limited!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Willis Re (UK) Limited.
We think you need these skills to ace Payroll and Benefits Administrator in Suffolk
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Willis Re (UK) Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Willis Re (UK) Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Willis Re (UK) Limited. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Willis Re (UK) Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Willis Re (UK) Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Willis Re (UK) Limited.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Willis Re (UK) Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Willis Re (UK) Limited and how you would contribute to adapting HR strategies.
