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- Tasks: Support a major front-office delivery programme by analysing and documenting business requirements.
- Company: Join Willis Re, a leader in innovative reinsurance solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Make a real impact in the insurance industry with cutting-edge analytical solutions.
- Qualifications: Experience as a Business Analyst in insurance or reinsurance broking is essential.
The predicted salary is between 50000 - 65000 £ per year.
We are seeking an experienced Business Analyst (BA) to support a major front‐office delivery programme. This multi‐workstream initiative will deliver a combination of new tools, systems, and business processes tailored for Specialty Brokers operating across London and Bermuda.
The BA will play a critical role in understanding broker workflows, capturing operational and technical requirements, shaping solutions, and supporting the deployment of both tactical and strategic capabilities.
Key Responsibilities
- Requirements & Analysis
- Work closely with the Programme Lead, Project Manager, and front‐office Specialty Brokers to elicit, analyse, and document business and system requirements.
- Facilitate workshops, interviews, and structured walkthroughs to understand current pain points, process gaps, and future-state needs.
- Translate business requirements into clear, concise documentation for technology teams and external vendors.
- Process & Documentation
- Create detailed process maps, user journeys, and operating transitions to support solution design and decision-making.
- Contribute to business cases, functional specifications, user stories, acceptance criteria, and other programme artefacts as required.
- Maintain documentation throughout the project lifecycle, ensuring accuracy, version control, and alignment with programme standards.
- Solution Delivery Support
- Support the assessment of tactical and strategic solution options, contributing analytical insight and structured evaluation.
- Assist with vendor engagement, system configuration oversight, and validation of functional designs.
- Collaborate with testing resources to define UAT scenarios, support execution, and triage defects.
- Stakeholder Engagement
- Act as a liaison between brokers, analytics, operations, and technology partners.
- Communicate progress, risks, and issues to programme leadership and stakeholders in a clear, timely manner.
- Build strong relationships with operational and front‐office colleagues to ensure solutions are practical, efficient, and well‐adopted.
- Implementation & Change Support
- Assist in preparing training materials, operational guides, and reference documentation.
- Support change management activities, including communications, readiness assessments, and post‐deployment feedback loops.
- Provide hands-on support during solution rollout and early life support phases.
Skills & Experience
- Essential
- Proven experience as a Business Analyst within insurance or reinsurance broking, ideally in Specialty or London Market environments.
- Strong understanding of broker front‐office processes such as placement, quoting, endorsements, and document production.
- Demonstrable experience producing process maps, requirements documentation, and user stories.
- Excellent stakeholder engagement skills, with the ability to work closely with front‐office teams.
- Strong analytical skills with a structured, methodical approach to problem-solving.
- Desirable
- Experience in start‐up or build‐out environments within insurance or financial services.
- Knowledge of Broking, Slip/Quote systems, CRM platforms, or document management tools.
Personal Attributes
- Proactive, collaborative, and comfortable working in a fast-paced, evolving environment.
- Confident communicator able to simplify complex issues and present information clearly.
- Detail‐oriented with a strong sense of ownership and accountability.
- Adaptable and solutions-focused with the ability to work across multiple workstreams.
Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories.
Business Analyst – Front Office Programme employer: Willis Re Bermuda
Contact Detail:
Willis Re Bermuda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst – Front Office Programme
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in front-office roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common Business Analyst scenarios. Think about how you’d tackle broker workflows or document requirements. The more you rehearse, the more confident you'll feel!
✨Tip Number 3
Showcase your skills with a portfolio! Create a collection of process maps, user stories, and any relevant documentation you've worked on. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Business Analyst – Front Office Programme
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a Business Analyst, especially in the insurance or reinsurance broking sectors. We want to see how your skills align with the key responsibilities outlined in the job description.
Showcase Your Analytical Skills: Since this role requires strong analytical abilities, don’t shy away from including specific examples of how you've tackled complex problems in the past. We love seeing a structured approach to problem-solving!
Engage with Stakeholders: Highlight your experience in stakeholder engagement. Share instances where you’ve successfully communicated with various teams, as this is crucial for the role. We value clear communication and relationship-building skills.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it reaches the right people quickly. We can’t wait to hear from you!
How to prepare for a job interview at Willis Re Bermuda
✨Know Your Business Analysis Basics
Make sure you brush up on your business analysis fundamentals, especially in the context of insurance and reinsurance broking. Be ready to discuss your experience with process maps, requirements documentation, and user stories, as these are crucial for the role.
✨Understand Broker Workflows
Familiarise yourself with front-office processes like placement, quoting, and endorsements. Being able to speak knowledgeably about these workflows will show that you understand the needs of Specialty Brokers and can effectively bridge the gap between them and technology teams.
✨Prepare for Stakeholder Engagement
Think about how you would build relationships with various stakeholders. Prepare examples of how you've successfully communicated progress, risks, and issues in past roles. This will demonstrate your ability to engage effectively with both operational and front-office colleagues.
✨Show Your Analytical Skills
Be ready to showcase your analytical skills during the interview. Prepare to discuss specific problems you've solved using a structured, methodical approach. Highlight any experience you have with vendor engagement or system configuration, as this will be valuable for the role.