At a Glance
- Tasks: Manage customs, shipping, and client communications in a dynamic freight operations team.
- Company: Join a supportive, close-knit team at Tilbury Docks.
- Benefits: Salary up to £35K, Monday to Friday hours, and onsite parking.
- Other info: Opportunity for long-term progression in a friendly working environment.
- Why this job: Gain ownership of your workload and develop your freight knowledge.
- Qualifications: Experience in freight forwarding or logistics and strong organisational skills.
Our client is looking for a reliable, organised Forwarding Clerk / Freight Co‑ordinator to join a small, close‑knit freight operations team based at Tilbury Docks.
You’ll manage a varied workload across customs liaison, shipping line communication, haulage coordination and client support.
Each team member typically sees their own jobs through from start to finish, while sharing client responsibilities across the department.
Offer
- Salary up to £35K, depending on experience
- Working hours: Monday to Friday, 9am – 5pm
- An excellent opportunity for someone with a grounding in freight or logistics who enjoys ownership, variety, and working collaboratively.
- Be part of a supportive, tight‑knit team
- Varied role with genuine ownership of your workload
- Opportunity to develop your freight knowledge across multiple functions
- Stable, friendly working environment with long‑term progression potential
- Onsite parking available Key Responsibilities
- Customs Clearance Coordination
- Broad understanding of customs procedures and requirements
- Liaising with neutral customs broker (no in‑house CDS entries)
- Completing clearance sheets for forwarding to customs brokers
- Shipping Line Liaison
- Managing communication with carriers for FCL and LCL movements
- Coordinating haulage and ensuring smooth collection/delivery timelines
- Client & Supplier Communication
- Acting as a point of contact for updates, queries, and shipment progress
- Maintaining strong working relationships with customers and service partners
- Operational Administration
- Adding charges and costs to job sheets accurately
- (No invoicing required – handled separately)
- General Freight Coordination
- Assisting with occasional international freight consignments
- Ensuring jobs are completed end‑to‑end with attention to detail Skills & Experience Required:
- Experience in freight forwarding, logistics, or a similar operational role
- Working knowledge of customs processes
- Confidence liaising with shipping lines, hauliers, clients, and suppliers
- Strong organisational skills and the ability to manage multiple jobs
- A team player who enjoys shared responsibility and collaborative working
- Some exposure to international shipping is beneficial, but not required For full details, contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry
Forwarding Clerk / Freight Co‑ordinator in Tilbury employer: Willis Global
Join a leading provider of mechanical design and installation services in Bristol, where you will thrive in a supportive and collaborative work environment. With competitive salaries, health insurance, and opportunities for professional development, this role as a Senior Mechanical Project Manager offers exposure to diverse projects while promoting a strong health and safety culture. Enjoy a healthy work-life balance with 25 days holiday and a 1pm finish every other Friday, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Forwarding Clerk / Freight Co‑ordinator in Tilbury
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Willis Global and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Willis Global!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Willis Global keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Forwarding Clerk / Freight Co‑ordinator in Tilbury
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Willis Global:This is your chance to really connect with the team at Willis Global. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Willis Global
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Willis Global.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Willis Global that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Willis Global. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
