At a Glance
- Tasks: Coordinate AOG logistics operations, ensuring timely and compliant shipments.
- Company: Join an award-winning leader in aerospace logistics.
- Benefits: Market-leading salary, healthcare plan, incremental holidays, and life assurance.
- Other info: Enjoy a 4 days on, 4 days off shift pattern with excellent career growth.
- Why this job: Be part of a dynamic team making a real impact in the aerospace industry.
- Qualifications: Experience in AOG or air export logistics and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client, an industry leading organisation which provides award winning, time critical freight forwarding logistics solutions for the Aerospace industry, are recruiting for an Operations Coordinator – AOG Logistics to be based at their offices in the London, Heathrow area.
On offer:
- Working Hours: 4 days on / 4 days off shift pattern, 0700 to 1900
- Market leading salaries for the right candidates.
- An opportunity to join an award-winning organisation known as a leader within the field of aerospace logistics
- Healthcare Cash Plan, including dental and vision
- Incremental holidays based on length of service, with an additional day off for your birthday
- Contributory pension scheme
- Life assurance
- Employee Assistance Programme
- Free on-site parking
Main Purpose of the Role:
The Operations Coordinator will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers.
Duties and Responsibilities:
- Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers.
- Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements.
- Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries.
- Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system.
- Ensure compliance with all statutory aviation requirements, health and safety policies, and the companies Quality Management System.
- Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business.
To be Considered:
- Proven AOG or air export freight forwarding operations experience
- Thrives in a fast-paced, customer-driven environment.
- Has strong organisational, communication, and problem-solving skills.
- Demonstrates a solid understanding of UK customs law and procedures.
- Has experience with Customs Declaration Service and knowledge of Cargowise (preferred).
- Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel.
- Ideally has Dangerous Goods compliance certification.
- Can work independently, using their initiative to assess data and propose solutions.
For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain Logistics industry.
Operations Coordinator - AOG Logistics employer: Willis Global
Join an award-winning leader in aerospace logistics as an Operations Coordinator – AOG Logistics, where you will thrive in a dynamic and supportive work environment located in the vibrant Heathrow area. Enjoy market-leading salaries, a comprehensive healthcare cash plan, incremental holidays, and a contributory pension scheme, all while being part of a team that values excellence in customer service and employee growth. With a unique 4 days on / 4 days off shift pattern, you will have the opportunity to balance your professional and personal life effectively.
