Logistics Supervisor

Our client, a leading world-class aerospace material supplier, specializing in a comprehensive range of products tailored for the aviation Maintenance, Repair, and Overhaul (MRO) sector, is looking to recruit an Import & Export Supervisor based at their offices in Hertfordshire.

On Offer: An exciting opportunity to join a well-respected aerospace materials provider who is experiencing rapid growth due to recent investment. Based at a modern state of the art office and warehouse facility. Negotiable salary, dependent on skills and experience. 25 Days annual leave, increasing by one day following 3 yrs, 5 yrs, and 7 yrs of service. Friday Casual wear.

Main Purpose of the Role: Reporting to the Logistics Manager, the Import & Export Supervisor oversees the logistics operations within the company, ensuring the timely and efficient delivery of orders. This role focuses on coordinating transportation and warehousing while ensuring compliance with safety and environmental regulations related to the handling of orders. The Import & Export Supervisor is responsible for supervising a logistics team and maintaining smooth and compliant operations across all logistics functions supporting and liaising with other departments such as sales, warehouse, and procurement.

Duties & Responsibilities of the Import & Export Supervisor:

• Oversee day-to-day import & export logistics operations, including outbound/inbound shipment process management.
• Supervise logistics staff, ensuring productivity and adherence to safety standards.
• Ensure timely delivery of orders to customers as per delivery schedules, especially for DAP, DDP, DDU, and consignment orders.
• Coordinate and manage transportation activities, both in-house and through third-party providers (e.g., freight forwarders, trucking companies).
• Monitor and report on the status of incoming and outgoing shipments to ensure orders are delivered efficiently.
• Implement best practices to optimize workflow processes and reduce downtime.
• Ensure accurate record-keeping of all incoming and outgoing orders and assist with monthly or quarterly audits.
• Conduct safety training for the logistics team to maintain compliance with safety regulations and company policies.
• Ensure accurate and complete documentation for hazardous materials shipping, including compliance with Dangerous Goods (DG) regulations, SDS (Safety Data Sheets), and other shipping requirements.
• Maintain accurate records of shipping manifests and shipment tracking.
• Prepare and manage reports on logistics performance, delivery metrics, and operational costs.
• Identify and implement process improvements to enhance the efficiency of logistics and warehouse operations.
• Collaborate with other departments, such as purchasing, sales, and warehouse, to align logistics operations with the broader company goals.
• Analyze and resolve logistics issues or delays and take corrective actions as necessary to maintain high customer satisfaction levels.
• Interact with customers and suppliers as required to resolve shipment issues, answer inquiries, or provide status updates.
• Coordinate special delivery requests and ensure that customers’ expectations are met in terms of delivery schedules and material handling.
• Assist Logistics Manager in expansion goals, timelines, and KPIs, ensuring alignment with the company’s overall business objectives.

Minimum Requirements:

• Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field (Preferred).
• Minimum of 3-5 years of experience in logistics or freight forwarding or supply chain management, preferably within the MRO or airfreight department within a freight forwarder.
• Strong understanding of Dangerous Goods, Global shipping, import/export customs regulations, custom tariff codes, and 3PL logistics.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities, problem-solving, and critical-thinking skills.
• Attention to detail and accuracy in record-keeping, especially for compliance-related documentation.
• Problem-solving ability to quickly identify issues and implement solutions.